Deja Shelton
Redford,MI
Summary
Seeking to combine skills and dynamic medical education into opportunities to enter the healthcare field with an innovative organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southfield City Urgent Care
05.2015 - 01.2019
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Verify patient account information against insurance program specifications.
Supervisor
New Image Cleaning Services
01.2020 - 10.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Medical Assistant
Henry Ford Health
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtaining authorizations for imaging, and medications.
Education
Associate of Science Degree - Healthcare Management -
Ultimate Medical Academy
01.2019
Medical Assistant -
Everest Institute
01.2015
Skills
- Written and verbal communication (letters, emails, presentations, face-to-face communications)
- Decision-making skills
- Reviewing, evaluating, and improving processes
- Dependable
- Organized
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
- Accounting
- Payroll
- Banking Systems
- Healthcare Law
- HIPAA Compliance
- Charting
- Filing
- Processing Copayments
- Human Resource Management
- Organizational Improvements
- Appointment Scheduling
- Insurance Billing Procedures
- CMS1450
- UB04
- CMS1500
- Healthcare Claim Cycle
- Insurance Verification
- Interpersonal Professional Communications
- Business Office Operations
- Medical Office Procedures
- Medical Practice Management Systems
- Practice Structure
- Leadership & Management
- Medical Terminology
- Anatomy & Physiology
Certification
- CPR
- OSHA
- First Aide
- HIPPA
Typingspeed
28 WPM
Timeline
Medical Assistant
Henry Ford Health
06.2023 - Current
Supervisor
New Image Cleaning Services
01.2020 - 10.2022
Medical Assistant
Southfield City Urgent Care
05.2015 - 01.2019
Associate of Science Degree - Healthcare Management -
Ultimate Medical Academy
Medical Assistant -
Everest Institute