Abigail Steele
Hot Springs,AR
Summary
Dedicated hospitality professional with strong relationship-building and time management skills in fast-paced environments. Demonstrates a commitment to customer satisfaction and loyalty through exceptional service and accurate order handling. Skilled in communication, teamwork, and adaptability, delivering outstanding dining experiences. Motivated to embrace new challenges while maintaining a strong work ethic and the ability to master new skills independently.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server
Sunset Grill And Restaurant
Hot Springs Village, Arkansas
04.2026 - Current
- Provided excellent customer service to enhance dining experiences.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Managed table assignments to ensure efficient service flow.
- Collaborated with kitchen staff to fulfill orders accurately and promptly.
- Addressed customer inquiries and resolved complaints in a timely manner.
- Recommended menu items based on customer preferences and dietary needs.
- Processed payments and handled cash register transactions securely.
- Assisted in training new servers on restaurant procedures and menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Chili's Bar and Grill
Hot Springs National Park, Arkansas
02.2024 - 04.2026
- Provided excellent customer service to enhance dining experiences.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Recommended menu items based on customer preferences and dietary needs.
- Addressed customer inquiries and resolved complaints in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Managed table assignments to ensure efficient service flow.
- Collaborated with kitchen staff to fulfill orders accurately and promptly.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Processed payments and handled cash register transactions securely.
- Followed health safety guidelines when preparing and serving food products.
- Evaluated food presentation and safety to maintain service standards. before serving it to customers.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
High School Diploma -
Lakeside High School
Hot Springs, AR05-2024
Some College (No Degree) - LPN
National Park College
Hot Springs National Park, AR08-2026
Skills
- Customer service
- Point of sale operations
- Food safety compliance
- Food safety practices
- Onboarding new staff
- Problem resolution
- Team collaboration
- Time management
Certification
- CPR
Timeline
Server
Sunset Grill And Restaurant
04.2026 - Current
Server
Chili's Bar and Grill
02.2024 - 04.2026
High School Diploma -
Lakeside High School
Some College (No Degree) - LPN
National Park College