Abigail Thomas
Woodbridge,VA
Summary
I believe that I am a dependable worker with a background in fielding phone calls, communicating care plans, handling appointments, and scheduling for busy physician offices. I am a confident Clinical Assistant with a compassionate demeanor and experience in taking the upmost care for the patients in need.
I also have 3 years of retail background of being a department manager. I had been a reliable manager with great communication skills, along with being able to grow the department, with being able to help grow the staff. I am a significant communicator, and a professional team leader. I work good with others and can handle high stress situations.
Overview
4
4
years of professional experience
Work History
Clinical Assistant
Oracle Heart And Vascular
Fredericksburg, VA
10.2023 - 10.2024
- Managed patient records, including medical history and test results.
- Assisted in the preparation of patients for examinations and treatments.
- Assisted in scheduling appointments for patients in a timely manner via phone and in person
- Ensured that all clinical areas were clean, sanitary, and well organized at all times.
- Assisted patients with basic care
- Set up patient heart monitors efficiently
Department Manager
Giant
Lorton, VA
05.2020 - 10.2023
- Lead and managed a team of 10 employees in the department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Performed opening and closing duties as part of management team and handled cash management.
Education
High School Diploma -
Shenandoah Valley Academy
New Market 06-2020
Some College (No Degree) - Health Sciences
Northern Virginia Community College
Woodbridge, VASkills
- Vital sign monitoring
- Clinical Support
- Medical Terminology
- Patient Documentation
- Organized Schedule Management
- Proficient in Heart Monitor Technology
- Team Supervision
- Employee Scheduling
- Workflow Coordination
- Customer Service
- Retail Management
- Training and Development
Affiliations
- Between 3-4 times a week I go bouldering to keep me physically active
- Reading keeps my brain creative by imagining scenarios in my head
- I occasionally go on nature walks to relax and decompress from a long day of work
Other Experiences
- Scrub Tech, and OR floater for Solanus Medical mission trip to Honduras, in September 2024
- Medical Aid for a mission trip in Puerto Rico, in March 2018, and in Peru 2016
Timeline
Clinical Assistant
Oracle Heart And Vascular
10.2023 - 10.2024
Department Manager
Giant
05.2020 - 10.2023
High School Diploma -
Shenandoah Valley Academy
Some College (No Degree) - Health Sciences
Northern Virginia Community College