Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Toledo

El Paso,TX

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Detail-oriented, Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Efficient Phlebotomy Technician known for high productivity and ability to complete tasks swiftly with precision. Skilled in venipuncture, patient preparation, and specimen handling. Excel in communication, empathy, and adaptability, ensuring positive patient experiences while maintaining accuracy and safety protocols.

Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care.

Overview

3
3
years of professional experience

Work History

Hairstylist

Look Hair salon
El Paso, TX
03.2023 - 11.2024
  • Consulted with clients to determine desired hairstyle and treatments.
  • Performed haircuts, coloring, and styling services for diverse clientele.
  • Maintained cleanliness and organization of salon tools and workspace.
  • Educated clients on hair care products and maintenance techniques.
  • Assisted in inventory management of salon supplies and products.
  • Collaborated with team members to ensure efficient service delivery.

Customer Service Representative

HCL Technologies
El Paso, TX
08.2024 - 12.2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Communicated product information and provided recommendations to clients.
  • Escalated complex issues to management for timely resolution.
  • Maintained accurate records of customer interactions and transactions.

Education

Cosmetology

Milan Cosmetology School
El Paso, TX
12-2017

Phlebotomy License - Phlebotomy

Phlebotomy Training Institute
El Paso, TX
02-2025

Skills

  • Customer service
  • Inventory management
  • Customer relationship management
  • Time management
  • Effective communication
  • Attention to detail
  • Hospitality and accommodation
  • Decision-making

Timeline

Customer Service Representative

HCL Technologies
08.2024 - 12.2025

Hairstylist

Look Hair salon
03.2023 - 11.2024

Cosmetology

Milan Cosmetology School

Phlebotomy License - Phlebotomy

Phlebotomy Training Institute