ABIGAIL TORRES
WEST PALM BEACH,FL
Summary
Customer service representative with 3 years of experience in retail and food service, excelling in teamwork and customer engagement. Demonstrates strong skills in problem-solving, leadership, and bilingual communication, enhancing customer satisfaction and operational efficiency. Committed to leveraging customer support expertise to contribute to organizational success and foster a positive team environment.
Overview
4
4
years of professional experience
Work History
Shift Lead
Walgreens
03.2023 - Current
- Maintain organized workspace, enhancing customer experience and satisfaction.
- Assist customers with inquiries and returns, ensuring prompt resolution.
- Efficiently manage cash operations ensuring accuracy.
- Address customer calls with professionalism, providing positive interactions.
- Stocked shelves as well as Monitor inventory levels to prevent shortages, ensuring product availability.
- Received shipments within a timely manner
- Coordinated with team members to optimize workflow, resulting in faster service delivery and enhanced operational efficiency.
Fast Food Worker
Buds Chicken
01.2022 - 02.2023
- Efficiently received and verified deliveries, ensuring accurate inventory.
- Accurately fulfilled take-out orders, enhancing customer satisfaction and operational efficiency.
- Provided friendly customer service, assisting with menu choices and addressing inquiries.
- Adhered to health regulations, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to ensure smooth and timely service completion.
Education
High School Diploma - undefined
Lake Worth High School
Lake Worth, FLSkills
- Customer Support
- Product Knowledge
- Problem-Solving
- Safe Food Handling
- Restaurant Operations
- Money Handling
- Spanish
- Leadership
- Teamwork
- Engaging Personality
- Adaptability
- Multitasking
- Attention to Detail
LANGUAGES
Spanish
Professional Working
English
Full Professional
Timeline
Shift Lead
Walgreens
03.2023 - Current
Fast Food Worker
Buds Chicken
01.2022 - 02.2023
High School Diploma - undefined
Lake Worth High School