GAGE WOLFGANG Pagan
Daytona Beach,FL
Summary
Experienced in customer service, driven by a genuine desire to assist individuals in discovering instruments and equipment that align with their personal preferences and requirements. Solid foundation in musical manufacturers, with a deep passion for expanding knowledge in all facets of music and audio production. Dedication lies in providing exceptional service and guidance, with the ultimate goal of ensuring that each person finds the right gear and leaves feeling inspired and empowered to create music that resonates with their unique style and vision.
Overview
5
5
years of professional experience
Work History
Shift Lead
Jeremiah’s Italian Ice
Daytona Beach, FL
07.2023 - 12.2024
- Restocking utensils, ingredients, and food stations while preparing product for the day before business hours.
- Proficient in operating point of sale systems, processing payments, and counting the cash drawer without error.
- Supervised staff efficiency, ensuring optimal performance levels.
- Facilitated effective communication among team members.
- Swiftly addressed and solved operational issues.
- Cultivated repeat patrons through exceptional service.
Shift Lead
Olde Heart Bakery
Orlando, FL
05.2021 - 04.2022
- Supervised dough preparation and distribution among staff.
- Utilized industrial ovens and baking appliances.
- Maintained sanitized and organized stations for optimal workflow.
- Reliable production and technique in vast applications.
- Delivered large-scale hand-produced output of up to 25,000 pieces daily to prominent companies like Disney World and Universal.
Shift Lead/Line Cook
Keller’s BBQ
Orlando, FL
04.2020 - 05.2021
- Handled food preparation with a focus on maintaining station organization.
- Provided excellent customer service and meeting, or exceeding, expectations of food production.
- Monitored and enforced food safety regulations.
- Enhanced team interaction through effective dialogue.
Education
Music Production Technology Associate Of Science - Audio Engineering
Daytona State College
Daytona Beach, FLSkills
- Problem solving
- Customer interactions
- Open minded
- Receptive to feedback
- Point of sale systems
- Handling and counting money
- Troubleshooting
- Analog electronics
- Customer service
- Continuous improvement
- Invoice verification
- Customer support
- Quality control and assurance
- Critical thinking
- Instrumentation repair
- Dependable and responsible
- Adaptability and flexibility
- Hand and power tool operation
Timeline
Shift Lead
Jeremiah’s Italian Ice
07.2023 - 12.2024
Shift Lead
Olde Heart Bakery
05.2021 - 04.2022
Shift Lead/Line Cook
Keller’s BBQ
04.2020 - 05.2021
Music Production Technology Associate Of Science - Audio Engineering
Daytona State College