Abigail Trapp
Hastings,MN
Summary
Ambitious multi-tasking Ice Cream Server skilled in delivering exceptional service and developing unique ice cream treat creations. Recognized for superb communication and people skills by building loyal clientele through friendly interactions in fast-paced atmosphere. Results-oriented Sales Associate and Keyholder versed in handling wide range of tasks in challenging, fast-paced environments. Over 4 years of experience increasing sales, growing customer loyalty and training staff.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Francesca's Boutique
Eagan, MN
03.2021 - Current
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 4-6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Opened inventory boxes and restocked shelves.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained and mentored new employees.
Ice Cream Scooper
Schoolhouse Scoop
07.2021 - 05.2023
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Served and scooped ice cream, following sizing specifications.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Restocked ice cream disposable supplies, glass serving dishes and utensils.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
Education
BBA - Real Estate
University of Mississippi
University, MS05.2026
High School Diploma -
Hastings High School
Hastings, MN06.2022
Skills
- Cleaning and organization
- POS system transactions
- Guest service
- Salesmanship
- Cash register
- Good Communication Skills
Timeline
Ice Cream Scooper
Schoolhouse Scoop
07.2021 - 05.2023
Sales Lead Keyholder
Francesca's Boutique
03.2021 - Current
BBA - Real Estate
University of Mississippi
High School Diploma -
Hastings High School