Jasmine Robinson
Sarasota,FL
Summary
Dynamic leader and adept sales strategist with a proven track record at Express Factory, where I excelled in team management and customer engagement. Leveraged strong leadership and problem-solving skills to surpass sales goals and enhance customer satisfaction. Skilled in staff training and development, ensuring high levels of team performance and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
Express Factory
06.2024 - Current
- Opened inventory boxes and restocked shelves.
- Opened and closed store [Number] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Completed store opening and closing procedures.
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Improved customer service by projecting friendly and knowledgeable attitude.
Front Service Clerk
Publix
02.2022 - 02.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer issues with professionalism, escalating concerns to management when necessary.
Education
High School Diploma -
Booker High School
Sarasota, FL05-2024
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Loss prevention
- Cash handling accuracy
- Store maintenance
- Staff training
- Team training and development
- Sales coaching
- Daily reporting
- Staff training and development
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer engagement
- Store cleaning
- Time management
- Problem-solving skills
Timeline
Sales Lead Keyholder
Express Factory
06.2024 - Current
Front Service Clerk
Publix
02.2022 - 02.2024
High School Diploma -
Booker High School
Similar Profiles
Janice JosephJanice Joseph
Retail Manager at Express FactoryRetail Manager at Express Factory
Dayne PeterkinDayne Peterkin
Sales Associate Specialist at Express FactorySales Associate Specialist at Express Factory
Heather OrrHeather Orr
Retail Sales Associate at Express Factory OutletRetail Sales Associate at Express Factory Outlet
LaDawndra BattleLaDawndra Battle
Dishwasher at Made RestaurantDishwasher at Made Restaurant
Daphne RodriguezDaphne Rodriguez
Caregiver at Self EmployedCaregiver at Self Employed