Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Trenfield

Ewing,NJ

Summary

Dedicated and compassionate professional with over 3 years of experience in fast-paced customer service environments, currently serving as a Shift Lead. Proven leadership abilities with a strong background in team coordination, conflict resolution, and operational efficiency. Experienced as a Direct Support Professional with hands-on patient care skills, demonstrating a deep commitment to supporting individuals with diverse needs. Known for reliability, adaptability, and a strong work ethic, with a focus on delivering quality service and fostering a positive, productive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Tropical Smoothie Cafe
Princeton, NJ
02.2025 - Current
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Adhered to all health code regulations while preparing food items for customers.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Processed payments on cash register and counted back bills and change to patrons.

Patient Care Technician

Personal Home care Agency
Princeton , NJ
01.2025 - Current
  • Provided in-home patient care through a healthcare agency, ensuring personalized, and compassionate support.
  • Documented patient visits and care activities accurately to maintain up-to-date case records.
  • Assisted with wound care, observing, and reporting healing progress to clinical staff.
  • Offered companionship to patients, promoting emotional well-being, and reducing isolation.
  • Supported patients during meals, encouraging safe and adequate nutrition intake.
  • Helped patients with daily hygiene tasks, including showering and dressing, while maintaining their dignity and comfort.

Direct Support Professional

Beacon Specialized Living
10.2024 - 01.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Crew Member

Mcdonald's
06.2021 - 10.2024
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Associate of Science - Nursing

Mercer County Community College
West Windsor, NJ
09-2027

High School Diploma -

Solebury School
New Hope
06-2024

Skills

  • Patient care
  • Health documentation
  • Time management
  • Team collaboration
  • Customer service
  • Shift leadership

Certification

  • Adult CPR/AED/ First Aid certification – American Red Cross.
  • NJ Driver's License
  • Behavioral Technician Specialist Certification - IN PROGRESS

Timeline

Shift Leader

Tropical Smoothie Cafe
02.2025 - Current

Patient Care Technician

Personal Home care Agency
01.2025 - Current

Direct Support Professional

Beacon Specialized Living
10.2024 - 01.2025

Crew Member

Mcdonald's
06.2021 - 10.2024

Associate of Science - Nursing

Mercer County Community College

High School Diploma -

Solebury School

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