Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Van Kooten

LEIGHTON

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

American Table/P.O. Box
Oskaloosa, IA
11.2024 - 05.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with menu recommendations and upselling to enhance guest experience.
  • Processed orders accurately using POS system, ensuring timely delivery to tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Horse Groom

Timber Hills Farm
Leighton, IA
08.2022 - 05.2024
  • Trained new staff on proper grooming techniques and best practices for horse care.
  • Filled hay nets and water buckets and measured and administered feed and supplements.
  • Enhanced stable cleanliness by performing regular mucking and disinfecting tasks.
  • Supported trainers in executing training plans and assisting during riding lessons as needed.

Education

Bachelor of Science - Animal Science

Iowa State University
Ames, IA
05-2029

Skills

  • Customer service
  • Cleanliness
  • Organization
  • Guest engagement
  • Table bussing
  • Conflict resolution
  • Large party coordination
  • Tableside service
  • Customer service training

Timeline

Restaurant Waiter

American Table/P.O. Box
11.2024 - 05.2025

Horse Groom

Timber Hills Farm
08.2022 - 05.2024

Bachelor of Science - Animal Science

Iowa State University