Enthusiastic retail professional with hands-on experience in customer service, and payment processing. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Front Desk Team Lead
The Washing Machine Cleaners
Ennis, TX
01.2020 - Current
Greeted guests upon arrival and provided excellent customer service.
Maintained daily records of all transactions, including payments and cancellations.
Assisted cashiers with resolving customer complaints and inquiries.
Performed daily opening and closing procedures for the register area.
Conducted inventory audits to ensure accuracy of product levels in the register area.
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Managed scheduling, payroll, and time off requests for team members.
Answered customer questions and provided store information.
Answered phone calls to assist customers with questions and orders.
Education
Associates of Arts
Navarro College
Waxahachie, TX
05-2025
High School Diploma -
Ennis High School
Ennis, TX
06-2022
Skills
Front Desk Management
Credit and cash payments
Customer Service
Shift Scheduling
Money Handling
Merchandise Stocking
References
References available upon request.
Timeline
Front Desk Team Lead
The Washing Machine Cleaners
01.2020 - Current
Associates of Arts
Navarro College
High School Diploma -
Ennis High School
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