Abigail Whiting
Standish
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at the Turkey Roost and Wheeler's Restaurant. Proven ability to engage guests and handle cash transactions accurately, while maintaining a professional appearance. Adaptable team player committed to enhancing guest experiences and achieving operational excellence.
Overview
3
3
years of professional experience
Work History
Server
Wheeler's Restaurant
06.2025 - Current
- Provided excellent customer service by efficiently taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items thoroughly to make informed recommendations to guests and increase satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and address special requests effectively.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adapted quickly to changing environments and customer needs, contributing to a positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Landscape Worker
Schwerin Tree Farm
07.2023 - 07.2025
- Assisted in planting trees, shrubs, and flowers, ensuring adherence to design specifications.
- Conducted regular maintenance on equipment to enhance performance and longevity.
- Collaborated with team members to execute landscape projects efficiently and within deadlines.
- Implemented sustainable practices such as mulching and composting to promote environmental responsibility.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
Cashier
Turkey Roost
01.2025 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawer throughout shifts to ensure financial integrity.
- Built relationships with customers to encourage repeat business.
- Provided backup support for other positions when needed, showcasing versatility within the restaurant environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Master of Science - Finance
Western Michigan University
Kalamazoo, MI05-2029
Bachelor in Finance - Financial Management
Saginaw Valley State University
Bay City, MI05-2028
High School Diploma -
Pinconning High School
Pinconning, MI05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Safe food handling
- Team collaboration
- Patience and empathy
- Flexible and adaptable
- Responsible and punctual
Timeline
Server
Wheeler's Restaurant
06.2025 - Current
Cashier
Turkey Roost
01.2025 - 06.2025
Landscape Worker
Schwerin Tree Farm
07.2023 - 07.2025
Master of Science - Finance
Western Michigan University
Bachelor in Finance - Financial Management
Saginaw Valley State University
High School Diploma -
Pinconning High School