Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Abigail Whittsette

Cleveland,OH

Summary

Proficient in developing and maintaining productive student, staff, family and administrator relationships to provide structures and supportive environments for students. Handles emergencies calmly. Along with almost three years of customer service in a fine dining/event center.

Overview

3
3
years of professional experience

Work History

Food Runner

GeorgeTown/Vosh
Lakewood, OH
03.2024 - Current
  • Assisted servers in setting up tables for guests.
  • Organized food orders and ensured accuracy of items served to customers.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Ensured compliance with health code regulations related to food storage temperatures.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Responded quickly to customer concerns and escalated major issues to management.

Crew Member

Dunkin' Donuts
Brook Park, OH
05.2021 - 03.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.

Daycare Assistant

Lakewood Community childcare
Lakewood, Ohio
09.2021 - 12.2021
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Ensured safety of the children by monitoring their play areas and activities throughout the day.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Developed positive relationships with parents through communication about their child's daily activities.
  • Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
  • Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion.
  • Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
  • Enforced rules to teach good manners and maintain safe environment.
  • Managed crafts and other hands-on activities to engage kids and promote development.

Education

High School Diploma -

Lake Erie International High School
Cleveland, OH
12-2022

Associate of Arts - Social Work

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Lakewood High School
Lakewood, OH

Skills

  • Menu Memorization
  • Time Management
  • Issue Resolution
  • Effective Multitasking
  • Food allergy awareness
  • Teamwork and Collaboration
  • Quick Learner
  • Cleaning and sanitizing
  • Customer Service
  • Anticipating Customer Needs
  • Training and mentoring
  • Strong Work Ethic
  • Cash Handling
  • Heavy Lifting

Accomplishments

  • Honors Society

Affiliations

  • Hiking
  • Reading
  • Cooking
  • Baking
  • Volunteering

References

References available upon request.

Timeline

Food Runner

GeorgeTown/Vosh
03.2024 - Current

Daycare Assistant

Lakewood Community childcare
09.2021 - 12.2021

Crew Member

Dunkin' Donuts
05.2021 - 03.2022

High School Diploma -

Lake Erie International High School

Associate of Arts - Social Work

Cuyahoga Community College

High School Diploma -

Lakewood High School

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Abigail Whittsette