Abigail Williams
Dallas,TX
Summary
Proven Bartender with a track record of enhancing customer satisfaction and streamlining operations at La Mina (The Village). Excels in high-volume environments, leveraging strong multitasking abilities and an engaging personality to develop loyal clienteles and foster community. Skilled in cash register operation and responsible alcohol service, consistently delivering outstanding service and driving sales.
Overview
1
1
year of professional experience
Work History
Bartender
Operators Club
10.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender
La Mina (The Village)
12.2023 - 05.2024
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Streamlined drink preparation processes for faster service during peak hours.
- Participated in weekly staff meetings discussing upcoming events, promotions, or addressing any issues that arose.
- Increased customer satisfaction by providing efficient and friendly service in a high-volume environment.
- Adhered to strict sanitation guidelines when handling food items such as fruit garnishes or straws.
- Handled difficult situations calmly and professionally, resolving customer complaints while maintaining a positive atmosphere.
- Developed strong rapport with regular customers, fostering a sense of loyalty and community within the establishment.
- Collaborated with team members to ensure smooth operations and excellent customer experiences.
Bartender
Another Round/ Round Two
07.2023 - 12.2023
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Served high customer volumes during special events, nights, and weekends.
Education
Associate of Arts - Interior Design
Miami International University of Art And Design
Miami, FL06.2026
High School Diploma -
Livonia Franklin High School
Livonia, MI06.2017
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Customer service expertise
- Cash Register Operation
- Memory retention
- Suggestive Selling
Timeline
Bartender
La Mina (The Village)
12.2023 - 05.2024
Bartender
Operators Club
10.2023 - Current
Bartender
Another Round/ Round Two
07.2023 - 12.2023
Associate of Arts - Interior Design
Miami International University of Art And Design
High School Diploma -
Livonia Franklin High School