Abigail Williams
Cedar Rapids,IA
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Aldi
Cedar Rapids, Iowa
05.2021 - Current
- Operated cash register and processed customer transactions efficiently.
- Maintained store cleanliness and organized merchandise displays.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to ensure stock availability.
- Trained new associates on store procedures and customer service standards.
- Built relationships with customers by providing friendly customer service.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Cashier
Hyvee
Cedar Rapids, IA
03.2019 - 05.2021
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and return transactions while ensuring security protocols were followed.
- Collaborated with team members to manage peak hours and reduce wait times.
- Resolved customer complaints professionally to ensure satisfaction during checkout process.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Arts -
Kirkwood Community College
Cedar Rapids, IA05-2023
Skills
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Cash handling
Certification
- Drivers Licenses
Languages
English
Professional
Timeline
Associate
Aldi
05.2021 - Current
Cashier
Hyvee
03.2019 - 05.2021
Associate of Arts -
Kirkwood Community College