Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
Timeline
Generic

ABIGAIL WILSON

Fort Myers,FL

Summary

Versatile in hospitality and high end restaurant atmospheres- with a proven track record of delivering high-quality, engaging customer service to all guests. Excel in environments that promote creativity and environmental sustainability. Also skilled in photojournalism and working with teams to bring large projects to life, bringing a unique and fun vision and professional demeanor to every work environment.

Overview

10
10
years of professional experience

Work History

Server

Club at the Dunes
10.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated honest relationships with members.
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.

Marketing & Content Creator

Indra Yoga Studio
05.2024 - Current
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Applied current editing and photography tools to tell great stories.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Strengthened content through proofreading and editing.

Wine Tasting Attendant

Coopers Hawk Winery
01.2023 - 01.2024
  • Provided exceptional customer service by promptly addressing guest needs and requests.
  • Managed scheduling conflicts efficiently, minimizing wait times for patrons during peak hours.
  • Contributed to upsell and cross-sell promotions to increase revenue.
  • Assisted customers with finding items and storing belongings.
  • Educated patrons on proper wine tasting techniques, demonstrating how to fully appreciate different flavors and nuances.

Server / Bartender

Talis Park Country Club
09.2019 - 05.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated relationships with all members on a first and last name basis.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Contract Retreat Curator & Photographer

The Imiloa Institute
09.2021 - 08.2023
  • Enhanced visitor experience by curating innovative and engaging workshops daily.
  • Collaborated with artists and other institutions for diverse and enriching social media posts, newsletters, and graphics.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Stayed up-to-date on current trends, destinations, and supplier offerings to provide relevant advice to clients.

Contract Photographer & Content Writer

Freelance
01.2019 - Current
  • Developed customized pricing packages tailored to individual client needs and budgets.
  • Collaborated with local Florida businesses for product photography to promote online and during Farmer's Markets & events.
  • Built community connections by hosting outreach events that introduced local residents to the benefits of shopping local and supporting sustainable businesses.

Wildlife Educator & Interpreter

Indianapolis Zoo
12.2017 - 12.2018
  • Enhanced wildlife education programs by incorporating hands-on activities and interactive presentations.
  • Collaborated with park staff to develop engaging interpretive displays for visitor centers, resulting in increased visitor satisfaction.
  • Delivered informative and entertaining wildlife presentations to diverse audiences, fostering an appreciation for local ecosystems and conservation efforts.
  • Designed interactive exhibits showcasing native species, enhancing public understanding of their ecological roles and conservation needs.
  • Created visually appealing promotional materials to advertise upcoming wildlife education events.

Product Photographer

The Coldest Water Company
01.2021 - 01.2022
  • Enhanced product appeal by executing high-quality photography and editing techniques.
  • Increased client satisfaction with professional-grade photographs tailored to their brand identity and target audience.
  • Contacted and scheduled models for monthly photoshoots to showcase new products and increase outreach for the brand.
  • Collaborated with marketing teams to create visually impactful campaigns, driving consumer interest and sales growth.

Copywriter & Marketing Specialist

Indiana Coyote Rescue Center
10.2015 - 03.2020
  • Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
  • Increased brand awareness through the creation of compelling content for website landing pages, blog posts, and email newsletters.
  • Improved customer engagement with personalized direct mail campaigns targeting specific demographics.
  • Enhanced product visibility by writing clear and concise product descriptions for donor related options via the website, Facebook, and other social media platforms.

Travel Journalist Intern

Global Treks & Adventures
06.2015 - 09.2015
  • Enhanced article quality by conducting thorough research and fact-checking before submission.
  • Collaborated with editors to refine and polish articles, resulting in increased reader engagement.
  • Maintained consistent publishing schedule by meeting strict deadlines and managing time efficiently.
  • Contributed to team brainstorming sessions, generating fresh content ideas and perspectives.
  • Improved overall readability of articles through careful proofreading and editing skills.
  • Conducted fieldwork for investigative pieces, uncovering newsworthy stories often overlooked by others.

Social Media Marketing Intern

Tokio Marine HCC
07.2016 - 10.2016
  • Increased brand visibility by crafting and implementing creative social media campaigns.
  • Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
  • Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry using SEO tools.
  • Collaborated with our marketing team to develop targeted social media strategies for various demographics.
  • Assisted in the development of a comprehensive content calendar, ensuring consistency across all social media platforms.
  • Improved overall social media presence with consistent branding guidelines across all platforms.

Education

Bachelor of Arts (B.A.) - English & Biology

Hanover College
Hanover, IN
05.2016

High School Diploma -

Center Grove High School
Greenwood, IN
05.2012

Skills

  • Strong Work Ethic
  • Exceptional Customer Service
  • Guest Engagement
  • High-Volume Dining
  • Sales Expertise
  • Event Coordinating
  • Relationship Building
  • Photography & Content Creation

Personal Information

A creative soul traveling the world with my corgis to share beautiful destinations with the world through writing and photo journalism with an emphasis on supporting local businesses that want to improve the environment for themselves and wildlife.

References

  • Ana Monahan, Food & Beverage Manager, amonahan@kitsonpartners.com
  • Josh Dodson, Educational Director, jdodson@indyzoo.com
  • Jami Hammer, Owner of the Indiana Coyote Rescue Center, indianacoyote@gmail.com
  • Gabbie Nielson, Food & Beverage Manager, gabrielle.nielsen@troon.com

Timeline

Server

Club at the Dunes
10.2024 - Current

Marketing & Content Creator

Indra Yoga Studio
05.2024 - Current

Wine Tasting Attendant

Coopers Hawk Winery
01.2023 - 01.2024

Contract Retreat Curator & Photographer

The Imiloa Institute
09.2021 - 08.2023

Product Photographer

The Coldest Water Company
01.2021 - 01.2022

Server / Bartender

Talis Park Country Club
09.2019 - 05.2021

Contract Photographer & Content Writer

Freelance
01.2019 - Current

Wildlife Educator & Interpreter

Indianapolis Zoo
12.2017 - 12.2018

Social Media Marketing Intern

Tokio Marine HCC
07.2016 - 10.2016

Copywriter & Marketing Specialist

Indiana Coyote Rescue Center
10.2015 - 03.2020

Travel Journalist Intern

Global Treks & Adventures
06.2015 - 09.2015

Bachelor of Arts (B.A.) - English & Biology

Hanover College

High School Diploma -

Center Grove High School

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