Abigail Ysaguirre
Victoria,TX
Summary
Results-driven retail professional with over four years in merchandising, customer service, and inventory management. Skilled in executing merchandising strategies, maintaining product displays, and training new team members to enhance the shopping experience. Proven ability to prioritize tasks and deliver exceptional service in fast-paced environments.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
General Merchandise Partner
H-E-B
01.2024 - Current
- Planned and maintained seasonal and promotional displays for Texas Backyard, Customer Service, and Drugstore departments to enhance customer engagement.
- Execute merchandising plans and maintain attractive, well-stocked product displays throughout the store.
- Ensure pricing, signage, and product placement are accurate and meet store standards.
- Stock, rotate, and replenish merchandise while monitoring inventory levels.
- Provide excellent customer service by assisting customers with product questions and locating merchandise.
- Coached and mentored new partners on department processes and store standards, fostering a knowledgeable and efficient team.
- Served as a resource for new partners by demonstrating correct procedures and providing guidance to build their confidence and success in roles.
Shift Lead
Chick-fil-A
01.2021 - 01.2024
- Led team members in executing daily operations to ensure smooth workflow in a fast-paced environment.
- Led team members during daily operations in a fast-paced environment.
- Resolved customer concerns professionally while providing excellent service.
- Trained new employees on customer service, food safety, and company procedures.
- Assisted with inventory management and stocking to maintain organized work areas and support operational efficiency.
Education
High School Diploma -
Victoria East High School
Victoria, TX 08.2019 - 06.2023
Skills
- Leadership
- Teamwork
- Problem solving
- Merchandising
- Inventory Management
- Product Stocking & Replenishment
- Training & Mentoring
- Customer Service
- Organization
- Time Management
Timeline
General Merchandise Partner
H-E-B
01.2024 - Current
Shift Lead
Chick-fil-A
01.2021 - 01.2024
High School Diploma -
Victoria East High School
08.2019 - 06.2023