Abigail Zelaya
Tampa
Summary
Sales Professional With Automotive And Restaurant Experience
Authorized to work in the US for any employer
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Professional
Nissan North America
01.2023 - 11.2024
- Experience in contacting and communicating with customers using the companies selling process
- Picked up Strong organizational and time-management skills needed to succeed
- Built connections with customers
- Answered to and attended given leads to maintain a relationship and earn business
- Conducted sales phone calls and set appointment as well confirm them
- Made phone calls to follow up with customers on inquiry, after the sale, and for repeat business
Fine Dinning Server/Hostess
Delware North
02.2021 - 01.2023
- Began as Host promoted to server position
- As Host, i greeted and sat guests
- Managed reservations using opentable/ over the phone, handled walk-ins
- Communicated with servers and kitchen staff
- Answered phone calls/takeout orders
- As server, i provided attentive experiences to guests dining with us
- Take food and drink orders with ease
- Made recommendations about menu
- Filled in as bar back during private events
- Proficient with open table and toast
Front Desk Receptionist/Sales Associate
BMW Group
01.2021 - 09.2022
- Answered phone calls, made appointments for service concerns
- Experience in filing/scanning
- Worked using excel software
- Maintained relationship with returning customers as front desk
- Sold appointments to customers who have not visited after a certain period of time
- Experience in working with others scheduling
Education
High school diploma - undefined
Land O' Lakes High School
Skills
- Customer service
- Cold Calling
- Restaurant experience
- Salesforce
- Computer Skills
- Serving Experience
- Cash Handling
- Food Safety
- Negotiation
- CRM Software
- Upselling
- Microsoft Word
- Front desk
Certification
- Driver's License
- Food Safety Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Professional
Nissan North America
01.2023 - 11.2024
Fine Dinning Server/Hostess
Delware North
02.2021 - 01.2023
Front Desk Receptionist/Sales Associate
BMW Group
01.2021 - 09.2022
High school diploma - undefined
Land O' Lakes High School