Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Abigail Zelaya

Tampa

Summary

Sales Professional With Automotive And Restaurant Experience

Authorized to work in the US for any employer

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Professional

Nissan North America
01.2023 - 11.2024
  • Experience in contacting and communicating with customers using the companies selling process
  • Picked up Strong organizational and time-management skills needed to succeed
  • Built connections with customers
  • Answered to and attended given leads to maintain a relationship and earn business
  • Conducted sales phone calls and set appointment as well confirm them
  • Made phone calls to follow up with customers on inquiry, after the sale, and for repeat business

Fine Dinning Server/Hostess

Delware North
02.2021 - 01.2023
  • Began as Host promoted to server position
  • As Host, i greeted and sat guests
  • Managed reservations using opentable/ over the phone, handled walk-ins
  • Communicated with servers and kitchen staff
  • Answered phone calls/takeout orders
  • As server, i provided attentive experiences to guests dining with us
  • Take food and drink orders with ease
  • Made recommendations about menu
  • Filled in as bar back during private events
  • Proficient with open table and toast

Front Desk Receptionist/Sales Associate

BMW Group
01.2021 - 09.2022
  • Answered phone calls, made appointments for service concerns
  • Experience in filing/scanning
  • Worked using excel software
  • Maintained relationship with returning customers as front desk
  • Sold appointments to customers who have not visited after a certain period of time
  • Experience in working with others scheduling

Education

High school diploma - undefined

Land O' Lakes High School

Skills

  • Customer service
  • Cold Calling
  • Restaurant experience
  • Salesforce
  • Computer Skills
  • Serving Experience
  • Cash Handling
  • Food Safety
  • Negotiation
  • CRM Software
  • Upselling
  • Microsoft Word
  • Front desk

Certification

  • Driver's License
  • Food Safety Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Professional

Nissan North America
01.2023 - 11.2024

Fine Dinning Server/Hostess

Delware North
02.2021 - 01.2023

Front Desk Receptionist/Sales Associate

BMW Group
01.2021 - 09.2022

High school diploma - undefined

Land O' Lakes High School

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Abigail Zelaya