Abigail Zollo
HENRIETTA,NY
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning.
Overview
1
1
year of professional experience
Work History
Sales Associate
Old Navy
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
BBA - Business Marketing
University At Buffalo
Amherst, NY05.2026
High School Diploma -
Honeyoye Falls Lima
Honeoye Falls, NY06.2022
Skills
- Formal Wear
- Verbal and Written Communication
- Credit and Cash Transactions
- Sales and Marketing
- Customer Service
- Suggestive Selling
- Returns and Refunds
- Inventory Control Procedures
Timeline
Sales Associate
Old Navy
03.2022 - Current
BBA - Business Marketing
University At Buffalo
High School Diploma -
Honeyoye Falls Lima