Bismah Imran
Sterling Heights,MI
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. A performance history of developing strong collaborative relationships and delivering impressive results. Talented sales professional with extensive experience in product sales and assessing client needs. Established background as a Sales associate in Lacoste. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lacoste Boutique
Troy,MI, Michigan
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Loaded and unloaded merchandise using a ladder.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed, marketed, and sold a full range of products.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- . Ordering Products online and calling stores to locate specific Merchandise.
- Helping customers with finding their unique style, size, and color on the floor.
- Helped customers locate products and checked the store system for merchandise at other sites.
Sales Associate
Express
Troy, MI, Michigan
08.2021 - 03.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Ringing customer's at the registers and assisting them on the floor to locate their particular style of interest.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Used POS system to scan customer purchases, calculate prices, and process transactions.
Education
Business Supply And Chain Management
Macomb Community College
Warren, MI05.2024
Skills
- Time Management
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Cash Handling
- Store Opening and Closing
- Stockroom Upkeep
- Upselling Techniques
- Inventory Pricing
- Returns and Refunds
- Folding Clothes
- Sales Leadership
- Formal Wear
- Sales Communications
- Merchandising
Timeline
Sales Associate
Lacoste Boutique
03.2022 - Current
Sales Associate
Express
08.2021 - 03.2022
Business Supply And Chain Management
Macomb Community College
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