ABIGAIL ASANTEWAA OKYERE
Crest Hill,USA
Summary
Organized and efficient Operations and Executive Administrative Professional with a master's degree in management and administration and over 10 years of experience delivering comprehensive operational support to C-suite executives and senior management with discretion and professionalism. Proven expertise in managing complex calendar, organizing and coordinating meetings, travel logistics and events, and also ensuring seamless office operations, in a fast-paced corporate environment.
Overview
11
11
years of professional experience
Work History
Executive Administrative Assistant
Hub Group
Romeoville, IL
05.2024 - Current
- Workplace Operations: Direct front desk operations, ensuring a professional reception environment while managing high-volume phone and email email inquiries
- Logistics & Scheduling: Manage complex executive calendars and appointments, coordinate high-priority meetings and organize international and domestic travel arrangements, including flights, hotels, and itineraries.
- Project Support: Support project coordination by tracking deadlines, deliverables, and progress for the leadership team
- Data and filing operations: Conduct research and document preparation as well as maintain data and filing confidential filing systems for personnel and business records in strict accordance with company policies.
Executive Assistant to CEO
Diaspora African Forum
Accra, Ghana
01.2018 - 04.2024
- Event Management: Led the planning and execution of large-scale corporate events and outreach programs for 100+ attendees
- People Ops Support: Assisted with Human Resources functions, including onboarding logistics, benefits administration, and personnel record maintenance.
- Logistics Coordination: Coordinated complex executive schedules, meetings and all aspects of domestic and international business travel logistics
- Office Management: Oversaw daily operations across multiple administrative departments to ensure maximum organizational efficiency.
- Office Maintenance: Managed office procurement and routine maintenance tasks to ensure zero operational downtime
- Communication Hub: Served as a liaison, facilitating seamless communication between executives, internal staff, and external partners to maintain operational alignment
- Documentation: Produced comprehensive reports and meeting minutes to support rapid executive decision-making
Administrative Assistant
RayCom Technologies Limited
Accra, Ghana
08.2015 - 12.2017
- Office Operation: Managed daily office operations to ensure efficiency and organization.
- Inventory Control: Maintained office supply inventory and coordinated procurement to prevent workflow disruptions
- Process Organization: Aligned project activities with organizational goals by tracking progress against strict deadlines
- Expense Reporting: Drafted executive memos, prepared invoices, and generated bi-weekly expenditure reports for budget optimization.
- Sales coordination: Worked closely with the sales team, organizing sales data and maintaining accurate records using CRM systems and also coordinating their meetings to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Education
Master of Arts (MA) - Management and Administration
University of Ghana
Accra, Ghana05-2019
Bachelor of Arts (BA) - English and Linguistics
University of Ghana
Accra, Ghana06-2014
High School Diploma - undefined
Archbishop Porter Girls Senior High School
Takoradi, Ghana06-2009
Skills
- Workplace Operations: Executive support and office management, calendar management, expense reporting, vendor coordination, procurement, workflow streamlining, and facility maintenance
- Event Coordination: End-to-end planning and coordinating of meetings and corporate events for 100 attendees, travel logistics and facilitating cross-team communication
- Communication: Exceptional written and verbal communication skills, customer service, attention to details and information confidentiality
- Tech Stack: Expert in Google Workspace, CRM, and Microsoft Office Suite Proactive in adopting AI tools (Notion, Slack, Claude)
- Recruiting & HR Support: Onboarding logistics, personnel records, and interview scheduling
- Agility: Exceptional multitasking, team collaboration, and problem-solving
Timeline
Executive Administrative Assistant
Hub Group
05.2024 - Current
Executive Assistant to CEO
Diaspora African Forum
01.2018 - 04.2024
Administrative Assistant
RayCom Technologies Limited
08.2015 - 12.2017
Bachelor of Arts (BA) - English and Linguistics
University of Ghana
High School Diploma - undefined
Archbishop Porter Girls Senior High School
Master of Arts (MA) - Management and Administration
University of Ghana