Abigaile Gatch
Canton,GA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
2nd And Charles
Kennesaw, GA
10.2021 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported efficient and timely replenishment of sales floor merchandise.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by monitoring shopper behavior.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Residential House Cleaner
Blissett Family
Smyrna, GA
05.2017 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Provided excellent house cleaning and maid services to clients.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Exceeded client expectations to garner future services.
- Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Waxed and polished wood floors and other woodwork.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Babysitter
Curtis Family
Louisville, KY
09.2016 - 05.2017
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
- Engaged with children on individual basis to build positive relationships.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Led indoor and outdoor activities to entertain and occupy children.
Education
Master Aesthetician
Health And Style Institute
Kennesaw, GA01.2019
Skills
- Building Customer Relationships and Loyalty
- Managing Cash Register
- Excellent Written and Verbal Communication
- Teamwork and Collaboration
- Available Nights, Weekends and Holidays
- Store Policies and Procedures
- Cash Handling
- Merchandising and Display
- Retail Metrics and Goals
- Product Recommendations
- Store Opening and Closing
- Adaptable and Flexible
Timeline
Retail Sales Associate
2nd And Charles
10.2021 - Current
Residential House Cleaner
Blissett Family
05.2017 - Current
Babysitter
Curtis Family
09.2016 - 05.2017
Master Aesthetician
Health And Style Institute