Abigail Rockman

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Maintained confidentiality of information regarding clients and company.

Skills learned and used.

• Caring for children, teaching, cleaning, organizing, and problem-solving.
• Supervised daily activities and provided a safe environment for children.
• Prepared nutritious meals and snacks, following dietary needs.
• Assisted with homework and facilitated age-appropriate learning tasks.
• Managed schedules, including playdates, appointments, and extracurricular activities.
• Created an atmosphere of trust between myself and both the family and the kids I cared for.
• Transported children to school, extracurricular activities, and appointments when needed.
• Assisted children with daily activities, such as dressing, bathing, and feeding.

Skills learned and used.

• Baking skills, cash skills, cleaning, and organizing.
• Maintained cleanliness and organization of baking area and equipment.
• Followed food safety guidelines while preparing all food items.
• Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
• Kept records of daily production numbers for each type of item produced.
• Provided customer service by answering questions about menu items or taking orders from customers.
• Prepared a variety of milkshakes by blending ingredients to customer specifications.
• Operated blending machines and maintained proper settings for consistency.
• Stocked ingredients and supplies to ensure efficient workflow during peak hours.
• Monitored inventory levels of supplies used in making shakes.
• Memorized menu items, identifying allergens to streamline service to customers.
• Scooped ice cream for sundaes and made milkshakes for patrons.