Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyann Wilson

Summary

Experienced with developing and implementing engaging activities for children. Utilizes effective communication skills to interact with both children and parents, ensuring safe and enjoyable environment. Knowledge of child development principles and strong understanding of safety protocols. Ability to maintain a clean, sanitized and safe environment.

Overview

3
3
years of professional experience

Work History

Receptionist

Restore Physical Therapy
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat
  • Resolved customer problems and complaints.

Stylist Associate

Maurices
01.2024 - 07.2024
  • Assist in helping customers with styling needs, sizes, and fitting rooms.
  • Accurately take payments and returns of merchandise.
  • Create a fun work environment for customers as they shop.

Call Center Representative

Clarity Credit Union
08.2022 - 09.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional attitude.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Use multiple software systems for simple navigation during calls to improve efficiency and reducing hold times for customers.

Kids Club Associate

Crunch Fitness
01.2022 - 05.2022
  • Monitored all activities to maintain maximum level of safety.
  • Enhanced children's learning experiences with fun activities.
  • Maintained a clean, organized, and inviting environment that provides room for creativity, and learning for all children.
  • Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and wiping down surfaces.

Education

No Degree - Business

Eastern Oregon University
La Grande, OR

High School Diploma -

Middleton High School
Middleton, ID
05-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Role modeling
  • Child safety awareness
  • Child supervision

Timeline

Receptionist

Restore Physical Therapy
08.2024 - Current

Stylist Associate

Maurices
01.2024 - 07.2024

Call Center Representative

Clarity Credit Union
08.2022 - 09.2023

Kids Club Associate

Crunch Fitness
01.2022 - 05.2022

No Degree - Business

Eastern Oregon University

High School Diploma -

Middleton High School