Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigale Abram

Commerce,GA

Summary

Dynamic professional with a dedicated work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and streamline operations, while maintaining HIPAA compliance in patient care. Recognized for training new team members and resolving customer complaints effectively, ensuring a positive experience for all.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Flanigan's Seafood Bar and Grill
Stuart, FL
11.2024 - 07.2025
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Demonstrated adaptability by efficiently managing high-volume service periods during peak hours.
  • Assisted in training new team members on menu items and service protocols.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Certified Nursing Assist/ Team Center Coordinator

Cleveland Clinic Martin Health System
Stuart, FL
08.2023 - 01.2025
  • Coordinated patient scheduling to enhance operational efficiency and reduce wait times.
  • Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate patient records ensuring compliance with healthcare regulations.

Shift Lead

Dunkin' Donuts
Port Saint Lucie, FL
04.2021 - 08.2023
  • Supervised team operations, ensuring adherence to safety protocols and company policies.
  • Trained new employees on standard operating procedures and equipment usage.
  • Resolved customer complaints effectively, enhancing overall service quality.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

High School Diploma -

St. Lucie West Centennial High School
Port Saint Lucie, FL
05-2023

Skills

  • Dedicated work ethic
  • Exceptional customer service
  • Customer service
  • Guest engagement
  • Collaborative teamwork
  • Time management
  • Patient care
  • HIPAA compliance
  • Maintaining confidentiality

Certification

  • Basic Life Support
  • Certified Nursing Assistant
  • Certified Medical Administrative Assistant

Timeline

Server

Flanigan's Seafood Bar and Grill
11.2024 - 07.2025

Certified Nursing Assist/ Team Center Coordinator

Cleveland Clinic Martin Health System
08.2023 - 01.2025

Shift Lead

Dunkin' Donuts
04.2021 - 08.2023

High School Diploma -

St. Lucie West Centennial High School

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