Abigale Montecalvo
Alexandria,VA
Summary
Proven server at Kabana Rooftop, adept in exceptional customer service and efficient cash handling, enhancing guest experiences through meticulous engagement and teamwork. Excelled in a fast-paced environment, significantly improving service quality by mastering multitasking and POS systems. Demonstrates a strong work ethic and a commitment to achieving outstanding guest satisfaction. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Kabana Rooftop
09.2023 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Ocean Eddies Seafood Restaurant
04.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Social Science/ Education
Virginia Peninsula Community College
Hampton, VA12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Kabana Rooftop
09.2023 - Current
Server
Ocean Eddies Seafood Restaurant
04.2023 - 08.2023
Associate of Science - Social Science/ Education
Virginia Peninsula Community College
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