Abiola Sanasie
Jamaica,NY
Summary
Dynamic Bartender Server with a proven track record at Palm Court of Guyana, excelling in high-pressure environments. Renowned for strong multitasking and exceptional customer service, I effectively managed cash handling and inventory, ensuring seamless operations during peak events. Committed to responsible alcohol service and fostering a welcoming atmosphere for guests.
Overview
11
11
years of professional experience
Work History
BARTENDER SERVER
Palm Court of Guyana | Jamaica, NY
171-16 Hillside Ave., Jamaica, NY 11432
06.2017 - 06.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Supervisor
Ori's Whotesale and Retail Store
Georgetown, Guyana
09.2007 - 05.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Graduate Certificate - Bartending
Certificate of Bartending
80-02 New Gardens. New York 11415High School Diploma -
Stewartville Secondary School| Georgetown, Guyana
Georgetown, Guyana2006
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Alcohol awareness
- Food service
- Team training and development
- New hire training
- Beverage preparation
Timeline
BARTENDER SERVER
Palm Court of Guyana | Jamaica, NY
06.2017 - 06.2018
Supervisor
Ori's Whotesale and Retail Store
09.2007 - 05.2015
Graduate Certificate - Bartending
Certificate of Bartending
High School Diploma -
Stewartville Secondary School| Georgetown, Guyana