Abisola Akingbade

• Oversaw front desk operations, efficiently greeting visitors and directing inquiries to improve patient experience.
• Managed insurance verification and eligibility processes, enhancing revenue collection and minimizing claim denials.
• Monitored key performance indicators (KPIs) to boost collections and decrease outstanding balances.
• Coordinated patient scheduling and appointment reminders, streamlining workflow and reducing patient wait times.
• Presented comprehensive treatment plans while educating patients on restorative dentistry, crowns, endodontics, periodontal therapy, and implants.

• Led healthcare operations in fast-paced, high-pressure environments, ensuring patient needs prioritized, team workflow optimized, documentation accurate, and compliance with healthcare standards maintained.

• Collaborated with physicians, physician assistants, and multidisciplinary healthcare teams to enhance patient care coordination, resolve issues promptly, and ensure effective communication across clinical operations.

• Administered first aid and emergency medical care during training exercises.
• Assisted in triaging injuries in high-pressure environments.
• Conducted health assessments and monitored soldiers' medical readiness.
• Administered first aid and emergency medical care during training exercises.
• Assisted in triaging injuries in high-pressure environments.
• Conducted health assessments and monitored soldiers' medical readiness.

• Coordinated insurance verification, treatment coordination, revenue collection, and claims management to streamline administrative processes.
• Trained new administrative staff on office protocols and software applications to improve operational efficiency.
• Facilitated onboarding of new employees, conducted interviews, and administered benefits to enhance HR functions.
• Directed daily operations of high-volume periodontal and oral surgery practice, optimizing staff workflow and patient scheduling.

• Enhanced treatment acceptance by fostering patient trust and articulating clinical benefits clearly.
• Facilitated financial consultations to clarify treatment estimates, insurance benefits, and financing options for patients.
• Coordinated complex treatment schedules to optimize appointment availability and ensure consistent patient flow.
• Presented comprehensive treatment plans while educating patients on restorative dentistry, crowns, endodontics, periodontal therapy, and implants.
• Managed patient charts, treatment plans, and scheduling in Open Dental, ensuring accuracy and compliance.