Katina Flowers

• Manage two Dentists and an Oral Surgeon mainly dealing with Cosmetic Surgery. We have treatment plans including Veneers, TMJ, Sleep Apnea, Whitening, FOY Dentures, Bonding, Crowns, Implants and Botox.
• Run Budgets and profibility reports.
• HR organization.
• Developed and implemented office policies and procedures.
• Assisted with the preparation of budgets, forecasts and financial statements.
• Supervised staff members, organized schedules and delegated tasks.

Skills:

Leader of Operations for DentalWorks

Dental Sales Reports

Employee Management

HIPPA/OSHA Compliance

Financial Reports and Data

Insurance verification and filing

Rating Audits for company financials

Consumer protection

Product Management

Office organization and time management

I manage a Dental office, mainly managing insurance claims and eligibility. I manage four employees and ensure our financial responsibilities are met.

Project Management - Adherence to State Statutes

Lead Property and Casualty Auditor

North Carolina Department of Insurance Contact

Privacy Legal Matters

High Risk Claims Initiatives

Process and Procedures Initiatives

Compliance audits for personal and commercial lines

Calibration leader

Internal Audits primary contact

Subject matter expert for Personal Lines Umbrella policies

Underwrite policies to be compliant with state statues

Interpretation of Underwriting guidelines

Claims reveiw/eligibility

Intermediary between le/gal and the Special Investigative Unit (SIU)

Intermediary between legal and the Special Investigative Unit (SIU)

Special Underwriting projects

Updated Best Practices for the department

Trainer for North Carolina Personal Lines Guidelines

Review risks for eligibility