Shannon J. Jones
Ft. Myers
Summary
Administrative /Management Position /Senior Expanded Functions Dental Assistant/ Medical Assistant
Overview
28
28
years of professional experience
Work History
Office Manager
Dr. Matthew W. Allen IV, DDS
Ft. Myers
07.2019 - 04.2025
Keith A. Morse D.M.D. PA
N. Ft. Myers
12.2010 - 12.2018
- Sold his practice and moved
Aaron Leishman DDS DMD
Estero
12.2005 - 01.2007
Doug Milsap DDS DMD
Ft. Myers
05.2004 - 12.2005
Sunshine Dental Centers, PA
Ft. Myers
03.2003 - 05.2004
Dr. E.T. Pellicer DMD DDS, PA
Ft. Myers
11.2002 - 03.2003
Dr. Timothy Snyder DDS
Cape Coral
10.2000 - 11.2002
Coast Dental
Cape Coral
03.1999 - 10.2000
Gulf Coast Hospital
Ft. Myers
10.1997 - 03.1999
Education
BS Degree - Science HealthCare Administration
Grand Canyon University
02.2011
Pharmacy Technician -
THOMSON DIRECT
06.2006
Certified medical / dental assisting program -
PROFESSIONAL CAREER DEVELOPMENT INSTITUTE
10.1997
S.W. FLORIDA BUSINESS COLLEGE
10.1994
Skills
- Microsoft Access experience Microsoft Office, Outlook, Word and Excel
- Ability to work independently with a sense of urgency within a team environment
- Able to multitask and meet deadlines
- Inventory data entry experience and inventory control skills
- Attentive to detail and organization, excellent written and verbal communication skills
- Working with multiple doctors at one time with different levels of experience
- Processing dental insurance claims answering multiple phone lines
- Knowledge of billing and handling (EOB’s, Pre-D’s), multiple insurance companies
- Overseeing a variety of managerial and administrative duties Supervised office activities to achieve maximum expense control and productivity
- Experienced with digital x-rays and intra oral photos Experienced with Dentrix, Eagle soft programs
- Treatment Planning and Presentation Experience with charting in the computers (pre-existing work, new TX, periodontal) surgical experience with (IV) Sedation & Nitrous Oxide Experience with TMJ and TMD disorders
- CEREC machine for the same day crowns Experience with the following dental Implants 3I, Nobel Bio care, and Straumann, Zimmer
- Experience in the following fields Endodontics, Prosthodontics, Periodontal Disease, Oral & Maxillofacial surgery, Orthodontics like Invisalign, General & Pediatrics Dentistry, Plastic Surgery Assistant
Personal Information
Title: Administrative Management Position Senior Expanded Functions Dental Assistant Medical Assistant
Timeline
Office Manager
Dr. Matthew W. Allen IV, DDS
07.2019 - 04.2025
Keith A. Morse D.M.D. PA
12.2010 - 12.2018
Aaron Leishman DDS DMD
12.2005 - 01.2007
Doug Milsap DDS DMD
05.2004 - 12.2005
Sunshine Dental Centers, PA
03.2003 - 05.2004
Dr. E.T. Pellicer DMD DDS, PA
11.2002 - 03.2003
Dr. Timothy Snyder DDS
10.2000 - 11.2002
Coast Dental
03.1999 - 10.2000
Gulf Coast Hospital
10.1997 - 03.1999
BS Degree - Science HealthCare Administration
Grand Canyon University
Pharmacy Technician -
THOMSON DIRECT
Certified medical / dental assisting program -
PROFESSIONAL CAREER DEVELOPMENT INSTITUTE
S.W. FLORIDA BUSINESS COLLEGE