Abner Romano
San Diego,CA
Overview
16
16
years of professional experience
Work History
Manager on Duty
Jimmy Carters Mexican Cafe
San Diego, CA
08.2015 - Current
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Initiated plans to improve customer relations, quality standards and service efficiency.
Manager
California Crepes
San Diego, CA
02.2013 - 01.2018
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Representative
Lexicon
San Diego, CA
09.2008 - 10.2012
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
GED -
Hilltop Senior High School
Chula Vista, CASkills
- Delegating Work
- Financial Reporting
- Performance Management
- Administration and Reporting
Languages
Spanish
Native or Bilingual
Timeline
Manager on Duty
Jimmy Carters Mexican Cafe
08.2015 - Current
Manager
California Crepes
02.2013 - 01.2018
Sales Representative
Lexicon
09.2008 - 10.2012
GED -
Hilltop Senior High School