Abraham Apuan
Summary
Forward-thinking Regional Manager/Director with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 25+ years of progressive experience to positively impact business operations, growth and success.
Overview
26
26
years of professional experience
Work History
Regional Director of Operations
Vehicle Acceptance Corp.- San Antonio
04.2017 - Current
- Conceptualized strategies to Open a new market
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Recruited, Interviewed and Hired staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
Regional Area Manager
Nextgear Capital f/k/a Dealer Services Corporation
08.2007 - 09.2016
- Generated relationships for over 300 independent dealers and 10 auto auctions in excess of $60MM
- Collaborated to achieve and exceeded expectations in revenue growth and minimizing losses while retaining relationships
- Conveyed several product development roll-outs as well represented Nextgear Capital at a variety of Association events as ambassador for the Texas Independent Association of Dealers.
- Captured 55%+ market share with new product quickly brought to market while hiring and training a team of 8 sales and portfolio management professionals
- Mitigated risks associated with fluctuating market conditions by regularly reviewing data, observing tendencies and adjusted policies accordingly.
- Increased customer satisfaction levels by establishing rigorous quality control measures and addressing customer concerns promptly and professionally.
Branch/District Manager
Citifinancial
10.1998 - 08.2007
- Became a District manager of 8 Branches that exceeded 300MM+ in receivables and 30+ employees
- Implemented cross-functional initiative and training to district of various initiatives by being chosen to host sales training meetings for over 1000 employees
- Grew District/Branch receivables 12-18% year over year exceeding expectations
- Maintained control of all delinquencies
- Promoted 5 team members to managers
- Strengthened company's business by being available to relocate and assist struggling branches
- Took over branches in Oklahoma City, Big Spring,Tx, El Paso Tx and San antonio,Tx. Vital in making these all turn around and become profitable
- Participated in roll out of new initiatives such as Sales Centers and Town Hall meetings.
Education
High School Diploma -
Irvin High School
El Paso, TXSkills
- Operations
- Staff Training and Development
- Strategic Planning
- Talent Identification and Recruiting
- Staff Management and Development
- Asset Control
- Business development and planning
- Brand Development
- Federal Regulations
- Leadership Development
- Decision-Making
- Negotiation
Accomplishments
- Achieved Branch of the Year of over 200 Branches. Won an all expense paid trip for staff and a guest to Maui
- Master Dealer Certification
- Life, A&H and P&C Licensed
Education
Irvin High, El Paso, Texas, Honors, 1997, True
Phone Cell
210-291-8557
References
References available upon request
Affiliations
- Youth Leader
Languages
Spanish
Professional Working
Timeline
Regional Director of Operations
Vehicle Acceptance Corp.- San Antonio
04.2017 - Current
Regional Area Manager
Nextgear Capital f/k/a Dealer Services Corporation
08.2007 - 09.2016
Branch/District Manager
Citifinancial
10.1998 - 08.2007
High School Diploma -
Irvin High School