
Public health graduate student with experience supporting diverse individuals and families through outreach, education, and resource navigation. I am skilled in identifying barriers to care, coordinating services, and maintaining long-term client engagement. Strong background in community-based work, crisis response, and culturally competent communication.
JBD Aviation Inc., Travel Assistant, Miami International Airport, FL, 2015-11, 2018-01, Assisted travelers with mobility challenges, language barriers, and urgent needs, ensuring access to services and reducing stress., Provided guidance and support to individuals navigating complex systems, including check-in, security, and transportation., Maintained calm, compassionate communication with diverse populations in high-pressure environments., Documented incidents and followed safety protocols to ensure well-being of passengers.