Sharee Murphy
Brooklyn Center,MN
Summary
I am a bright and driven woman who works well with diverse groups of people. I am dependable and diplomatic. I possess extraordinary time management skills. I am seeking employment that will allow me to utilize my degree in Human Services and grow professionally. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager Coordinator
NEW GENERATIONS
BROOKLYN CENTER, MN
05.2019 - 11.2023
- Developing and executing case management plans to meet clients' needs.
- Managed client records and monitored progression towards objectives.
- Scheduled and conducted home visits to evaluate unique requirements and deliver tailored assistance.
- Assisted in coordinating care among providers, families, and community resources.
- Provided crisis intervention services as required.
- Represented clients in court hearings as their advocate.
- Collaborated with healthcare professionals for seamless client care.
- Developed strategies to enhance clients' quality of life in housing, employment, education, and healthcare access.
- Documented all activities associated with client cases.
- Conducted group workshops on relapse prevention, stress management, parenting techniques, and budgeting.
- Monitored client progress towards goals set by case managers or social workers.
- Coordinated mental health service referrals, substance abuse treatment programs, and other essential services.
- Organized transportation for clients with limited access to public or private vehicles.
- Supported families by discussing client advocacy and referral services, providing education and resources.
Technical Lead
RCCS
Minneapolis, MN
06.2019 - 06.2020
- Recorded vital signs and progress notes in medical charts
- Provided crisis intervention services including emergency financial aid, eviction prevention, and mental health referrals.
- Conducted regular home visits with tenants, ensuring compliance with lease requirements.
- Assessed client’s eligibility for rental subsidies including Section 8 vouchers and other government-funded programs.
- Organized educational workshops on budgeting skills, conflict resolution techniques, and healthy relationship building strategies for tenants.
- Provided emotional support and advocacy for vulnerable populations facing discrimination based on race, gender identity, or sexual orientation.
- Conducted client interviews to evaluate housing requirements and create personalized service strategies.
- Offered referrals to various community resources including rental assistance, public benefits, legal services, and employment programs.
- Assisted clients in finding suitable and affordable housing options according to their income and specific requirements.
- Negotiated leases with landlords and offered continuous assistance to clients during the tenancy period.
- Conducted weekly case management meetings to assess goal progression and offer necessary assistance.
- Created outreach strategies to actively involve homeless individuals in encampments or shelters into supportive housing programs.
- Coordinated services with partner organizations for clients experiencing homelessness or at risk of homelessness.
- Participated in multiple committees focused on addressing homelessness issues in the community.
- Coordinated move-in activities for new tenants which included organizing furniture donations, cleaning apartments, and installing safety equipment.
Home Health Aide/Assistant
Private Residence
Henderson, NV
07.2017 - 03.2019
- Administered and documented vitals, while also administering medication.
- Prepared and cooked meals, managed laundry responsibilities, and performed light housekeeping duties.
- Provided transportation services for clients' appointments.
- Documented client progress in charts and logbooks to accurately track individual advancements.
- Planned optimal meals based on established nutritional guidelines.
- Provided transportation services for individuals attending medical appointments and assisted with various errands.
- Provided dressing, grooming, and feeding assistance to patients with limited physical abilities.
- Responded quickly and effectively to emergencies, implementing proper protocols.
- Managed patient transportation and coordinated appointment schedules.
- Provided transportation, assistance, and companionship to clients during their visits to medical facilities and other excursions.
Public Safety/Student Monitor
Minneapolis Community and Technical College
Minneapolis, MN
01.2015 - 06.2017
- Monitored and patrolled the school campus
- Effectively managed door access for all staff members
- Provided guidance to lost individuals, including students
- Ensured the safety of students and staff at school.
- Assisted in developing social and emotional learning initiatives in order to promote a healthy school climate.
- Enforced school rules while maintaining an understanding approach towards all stakeholders involved.
- Identified potential risks or safety hazards within the school environment and reported them immediately.
Education
Associate of Applied Science - Human Services
Minneapolis Community & Technical College
Minneapolis, MN05-2019
Skills
- Resource referrals
- Client Advocacy
- Resource Coordination
- Home visits
- Service planning
- Utilization review
- Discharge Planning
- Needs Assessment
- Care Plan Evaluation
- Case Management
- Care Coordination
- Community Outreach
- Documentation And Reporting
- Patient Assessments
- Treatment Planning
- Court Mandated Reporter
- Case Documentation
- Intervention Plans
- Indirect Patient Care
- Patient Assessment
- Conflict Resolution
- Home Visits and Inspections
- Relationship Building
- Problem-Solving
- Organization and Multitasking
- Decision-Making
- Crisis Intervention
- Patient Needs Assessment
- Community Resources
- Annual Case Reviews
- Documentation proficiency
Certification
- Applying Risk-Need-Responsivity (RNR) Principles to the Treatment and Management in Forensic Settings, 08/19/2017, RCCS Minneapolis, MN
- Core Construction Skills Training, 07/24/2014, Robert Lewis, Minneapolis Community & Technical College
- Personal Care Assistant Training, PCA49028820151013, 10/13/2015, Online, Minnesota Department of Human Services
References
- Jennie Hakk, Director of Operations, RCCS, 800 42nd Ave North, Minneapolis, MN, 55412, 612-767-6601, 612-767-9523, jhaak@rccsdayone.net, www.rccsdayone.net
- Mary McKay, TRIO Starting Point Advisor, Minneapolis Community and Technical College, 1501 Hennepin Ave., Minneapolis, MN, 55403, 612-659-6314, mary.mckay@minneapolis.edu
- Tabatha Gonnigan Supervisor New Generations 1504 Humboldt Brooklyn Center MN, 55430 612 275-2473
- Lora Wade Supervisor RCCS 800 42nd Ave N minneapolis MN 55412 612 751-0594
- Curt Schmidt, Director of Public Safety, Minneapolis Community and Technical College, 1501 Hennepin Avenue, Minneapolis, MN, 55403, (612)659-6910,Curt.schmidt@minneapolis.edu
- Tiara Jackson Health Care Worker, 5817 73rd Ave North apt 10, Brooklyn Park, MN, 55443, 612 930-7430, Tcsjackson@gmail.com
Training
- MSCSA Minnesota State College Leadership Conference (Spring 2014)
- Student Association Mid-America Education Opportunity Program Leadership Conference (Fall 2013)
Volunteer Experience
- Food Pantry, Wait House Minneapolis, MN
- Dietary Assistance, Ebenezer Senior Care Minneapolis, MN
- Assisted with neighborhood clean-up, North Side Tornado, Minneapolis, MN
References
References available upon request.
Timeline
Technical Lead
RCCS
06.2019 - 06.2020
Case Manager Coordinator
NEW GENERATIONS
05.2019 - 11.2023
Home Health Aide/Assistant
Private Residence
07.2017 - 03.2019
Public Safety/Student Monitor
Minneapolis Community and Technical College
01.2015 - 06.2017
Associate of Applied Science - Human Services
Minneapolis Community & Technical College
- Applying Risk-Need-Responsivity (RNR) Principles to the Treatment and Management in Forensic Settings, 08/19/2017, RCCS Minneapolis, MN
- Core Construction Skills Training, 07/24/2014, Robert Lewis, Minneapolis Community & Technical College
- Personal Care Assistant Training, PCA49028820151013, 10/13/2015, Online, Minnesota Department of Human Services
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