Abraham Calixto
Yonkers
Summary
Dynamic bartender and server with extensive experience at Applebee's Grill + Bar, excelling in drink preparation and customer service. Proven ability to enhance guest satisfaction through effective communication and food pairing recommendations. Skilled in inventory management and cash handling, consistently ensuring a welcoming and efficient dining experience.
Overview
15
15
years of professional experience
Work History
Bartender /Restaurant Server
Applebee's Grill + Bar
Yonkers
02.2014 - 03.2025
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Take orders and make sure all guest were satisfied and always willing to return.
- Cleansed glasses with sanitizing solution after each use.
- Monitored bar inventory and promptly restocked low items before depletion.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Effectively multitasked within fast-paced environment.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Restaurant Busser /Server
TGI Fridays
Scarsdale
06.2010 - 01.2014
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Resolved guest complaints to maintain complete customer satisfaction.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Followed up with customers regarding their satisfaction with services provided.
Skills
- Drink preparation
- Inventory management
- Point of sale operation
- Customer service
- Food pairing recommendations
- Glass sanitation
- Cash handling
- Menu knowledge
- Order accuracy
- Time management
- Communication skills
- Attention to detail
- Responsible alcohol service
- Dining room management
- Customer satisfaction
- Wine pairing
- Effective communication
- Stamina and endurance
- Multitasking
- Banquet events
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Bartender /Restaurant Server
Applebee's Grill + Bar
02.2014 - 03.2025
Restaurant Busser /Server
TGI Fridays
06.2010 - 01.2014
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