A professional with experience in IT and EMR implementation training and support, specializing in EPIC modules, Cerner Experienced Training, and Meditech Expanse Support.
Overview
11
11
years of professional experience
Work History
Epic ATE Support - Optime/Anesthesia
Corewell Health Beaumont Troy Hospital
Epic Support ClinDoc / Orders
Northwell Lenox Hill Hospital
11.2025 - 12.2025
Providing elbow support to staff in the Med Surg, ICU and Cancer unit.
Support clinicians documenting ATD, Flowsheets and MAR.
Epic Support ClinDoc / Orders
UPMC Harrisburg
10.2025 - 10.2025
Providing elbow support to staff in the Med Surg, ICU and Cancer unit.
Support clinicians documenting ATD, Flowsheets and MAR.
Epic Support Ambulatory & Cadence
Intermountain Health
09.2025 - 09.2025
Provided support during Epic Ambulatory & Cadence Go- Live.
Delivered one-on-one coaching and technical support to end users, proactively identifying and escalating workflow or system issues to the command center.
Led front desk training on patient registration, appointment scheduling, demographic entry, check-in, and schedule management, ensuring efficient and accurate operations.
Epic Support ClinDoc / Orders
Prime Health
08.2025 - 08.2025
Providing elbow support to staff in the Med Surg, ICU and Cancer unit.
Support clinicians documenting ATD, Flowsheets and MAR.
Epic Support Ambulatory & Cadence
MercyOne Clear La
06.2025 - 06.2025
Provided support during Epic Ambulatory & Cadence Go- Live.
Providing elbow support to staff in the Med Surg, ICU and Cancer unit.
Support clinicians documenting ATD, Flowsheets and MAR.
Meditech Expanse
Thoreau Memorial Hospital
02.2025 - 02.2025
Epic Support Optime / Anesthesia and Cadence
MSK Monmouth
02.2025 - 02.2025
Epic ATE Support – Ambulatory & Cadence
Optum East
12.2024 - 12.2024
Epic ATE Support - Optime/Anesthesia and Orders
Memorial Hermann Texas Medical Center
10.2024 - 11.2024
Epic ATE Support - Ambulatory and Cadence
Thomas Memorial Hospital WVU
06.2024 - 06.2024
Epic TDR (Technical Dress Rehearsal)
Oklahoma Heart Hospital
04.2024 - 04.2024
Epic ATE Support - Cupid
Albany Medical Center
02.2024 - 02.2024
Epic ATE Support – Ambulatory and Cadence
MUSC Health
12.2023 - 12.2023
Epic ATE Support - Optime/Anesthesia
RWJBH Cooperman
11.2023 - 11.2023
Epic ATE Support - Optime/Anesthesia
UH Hospital
09.2023 - 10.2023
Epic ATE Support – Radiant
Christus St. Michael Hospital
07.2023 - 07.2023
Epic ATE Support - Optime/Anesthesia/ClinDoc
RWJBarnabas Health Monmouth Medical Center
05.2023 - 05.2023
MEDITECH's Surgical Services
Box Butte Hospital
04.2023 - 04.2023
MEDITECH's Surgical Services
Unity Health
03.2023 - 03.2023
Epic CT, Patient Access
Montefiore
09.2022 - 12.2022
Facilitating end-user learning through one-on-one coaching, teaching and troubleshooting, and to identify and report workflow and/or system configuration issues to command center.
Provided instructor led training for the front desk to register a new patient, schedule walk-in appointment, cancel and reschedule an appointment, enter patient demographics, check-in a patient and hold time on a schedule.
Bon Secours Health System
06.2015 - 11.2017
Delivered classroom training to end users on ambulatory.
Provided hands-on Go-Live support, addressing user questions and sharing best practices with Super Users and End Users.
Education
CNA (Certified) - CPR & First Aid, Medical Records, Dragon Experience, HIPPA & OSHA
Systems Implementation: Technical Dress Rehearsals
Data Conversion
Device Mapping
Collaboration: Cross-Functional Team Support
Training Development
Timeline
Epic Support ClinDoc / Orders
Northwell Lenox Hill Hospital
11.2025 - 12.2025
Epic Support ClinDoc / Orders
UPMC Harrisburg
10.2025 - 10.2025
Epic Support Ambulatory & Cadence
Intermountain Health
09.2025 - 09.2025
Epic Support ClinDoc / Orders
Prime Health
08.2025 - 08.2025
Epic Credentialed Trainer, Patient Access
Intermountain Health
06.2025 - 09.2025
Epic Support Ambulatory & Cadence
MercyOne Clear La
06.2025 - 06.2025
Epic Support Ambulatory and Cadence
UF Health Orthopaedics
05.2025 - 05.2025
Epic Support ClinDoc / Orders
Christus Health – St Elizabeth Hospital
03.2025 - 03.2025
Meditech Expanse
Thoreau Memorial Hospital
02.2025 - 02.2025
Epic Support Optime / Anesthesia and Cadence
MSK Monmouth
02.2025 - 02.2025
Epic ATE Support – Ambulatory & Cadence
Optum East
12.2024 - 12.2024
Epic ATE Support - Optime/Anesthesia and Orders
Memorial Hermann Texas Medical Center
10.2024 - 11.2024
Epic ATE Support - Ambulatory and Cadence
Thomas Memorial Hospital WVU
06.2024 - 06.2024
Epic TDR (Technical Dress Rehearsal)
Oklahoma Heart Hospital
04.2024 - 04.2024
Epic ATE Support - Cupid
Albany Medical Center
02.2024 - 02.2024
Epic ATE Support – Ambulatory and Cadence
MUSC Health
12.2023 - 12.2023
Epic ATE Support - Optime/Anesthesia
RWJBH Cooperman
11.2023 - 11.2023
Epic ATE Support - Optime/Anesthesia
UH Hospital
09.2023 - 10.2023
Epic ATE Support – Radiant
Christus St. Michael Hospital
07.2023 - 07.2023
Epic ATE Support - Optime/Anesthesia/ClinDoc
RWJBarnabas Health Monmouth Medical Center
05.2023 - 05.2023
MEDITECH's Surgical Services
Box Butte Hospital
04.2023 - 04.2023
MEDITECH's Surgical Services
Unity Health
03.2023 - 03.2023
Epic CT, Patient Access
Montefiore
09.2022 - 12.2022
Bon Secours Health System
06.2015 - 11.2017
Epic ATE Support - Optime/Anesthesia
Corewell Health Beaumont Troy Hospital
LPN Certification - undefined
CMK Healthcare
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Yaba College of Technology
CNA (Certified) - CPR & First Aid, Medical Records, Dragon Experience, HIPPA & OSHA
Great Paragon Healthcare
Summary Of Skills
EPIC (Beaker, Optime, Anesthesia, Radiant, Cupid, Ambulatory), Meditech Expanse, End-User Training, Technical Troubleshooting, Problem-Solving, Workflow Optimization, Clinical Documentation, Orderset Personalization, Technical Dress Rehearsals, Data Conversion, Device Mapping, Cross-Functional Team Support, Training Development
Epic Implementation Go Lives
New York, Northwell Lenox Hill Hospital, Epic Support ClinDoc / Orders, 2025-11-01, 2025-12-31, Providing elbow support to staff in the Med Surg, ICU and Cancer unit. Support clinicians documenting ATD, Flowsheets and MAR.
Harrisburg, PA, UPMC Harrisburg, Epic Support ClinDoc / Orders, 2025-10-01, 2025-10-31, Providing elbow support to staff in the Med Surg, ICU and Cancer unit. Support clinicians documenting ATD, Flowsheets and MAR.
Heber City, UT, Intermountain Health Heber Valley Hospital, Epic Support Ambulatory & Cadence, 2025-09-01, 2025-09-30, Provided support during Epic Ambulatory & Cadence Go-Live. Viewing schedule, reviewing patient's chart, rooming patient, placing orders, visit wrap up, documenting telephone calls, charting tools, navigating in basket.
Chicago, IL, Prime Health, Epic Support ClinDoc / Orders, 2025-08-01, 2025-08-31, Providing elbow support to staff in the Med Surg, ICU and Cancer unit. Support clinicians documenting ATD, Flowsheets and MAR.
Clear Lake, IA, MercyOne Clear La, Epic Support Ambulatory & Cadence, 2025-06-01, 2025-06-30, Provided support during Epic Ambulatory & Cadence Go-Live. Viewing schedule, reviewing patient's chart, rooming patient, placing orders, visit wrap up, documenting telephone calls, charting tools, navigating in basket.
Nocatee, FL, UF Health Orthopaedics, Epic Support Ambulatory and Cadence, 2025-05-01, 2025-05-31, Provided support during Epic Ambulatory & Cadence Go-Live. Viewing schedule, reviewing patient's chart, rooming patient, placing orders, visit wrap up, documenting telephone calls, charting tools, navigating in basket.
Beaumont, TX, Christus Health – St Elizabeth Hospital, Epic Support ClinDoc / Orders, 2025-03-01, 2025-03-31, Providing elbow support to staff in the Med Surg, ICU and Cancer unit. Support clinicians documenting ATD, Flowsheets and MAR.
Chicago, IL, Thoreau Memorial Hospital, Meditech Expanse, 2025-02-01, 2025-02-28
Middletown, NJ, MSK Monmouth, Epic Support Optime / Anesthesia and Cadence, 2025-02-01, 2025-02-28
Colorado Springs, CO, Optum East, Epic ATE Support – Ambulatory & Cadence, 2024-12-01, 2024-12-31
Houston, TX, Memorial Hermann Texas Medical Center, Epic ATE Support - Optime/Anesthesia and Orders, 2024-10-01, 2024-11-30
Charleston, WV, Thomas Memorial Hospital WVU, Epic ATE Support - Ambulatory and Cadence, 2024-06-01, 2024-06-30
Troy, MI, Corewell Health Beaumont Troy Hospital, Epic ATE Support - Optime/Anesthesia, 2024-04-01, 2024-04-30
Clinical Leader Toyota Wayforward Fund TBI Initiative at Corewell Health Beaumont Troy HospitalClinical Leader Toyota Wayforward Fund TBI Initiative at Corewell Health Beaumont Troy Hospital