Joy Omonze
Epic go-live consultant
Clifton ,NJ
Summary
Versatile Healthcare IT professional with over 5 years of extensive experience in managing enterprise implementation of healthcare information and EMR. Specialize in providing comprehensive staff support in the use of Epic-related applications. I'm Proficient in the management of multiple tasks, with my capabilities on analysis, optimization, troubleshooting and documentation of data, while ensuring quality and accuracy of all duties performed.
Overview
5
5
years of professional experience
Work History
EPIC INPATIENT OPTIME/ANESTHESIA VIRTUAL SUPPORT
OU Health
05.2023 - 06.2023
- Supported GI Lab Endoscopy, Pre Op, Intra Op, PACU Units.
- Assisted Clinicians on using nursing workflows, using the Pre Op, Intra Op, PACU & Post Op navigators.
- Trained Physicians with Orders, Encounters, Inbasket and Notes building using smart phrases
- Escalated issues to build team CPT codes, Status Board, Scheduling issues on Snapboard.
- Assisted Anesthesiologists with workflow, attaching and validating devices
- Physicians were trained on how to create smart text, smart list, reconciling of medication order and documentation of every encounter.
- Assisted with creating and resolving Tickets
Epic Ambulatory Go-Live Support ATE Specialist
White Plains Hospital Wph
04.2023 - 04.2023
- Provide elbow support to physicians and clinical assistants, documenting HPI in note writer, ordering meds and labs, documenting MAR, charge capture, in-basket messages.
- Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications.
- Helped doctors in using their smart sets, supported doctors document in their visit navigator.
- Helped doctors with their progress note and consults note
- Helped MDs with charge capture
- Assisted nurses on documenting a patient visit
- Helped the front desk with patient registration
EPIC GO LIVE AMBOLATORY AND CANDENCE SUPPORT
University Hospital
03.2023 - 03.2023
- Provide elbow support to physicians and clinical assistants, documenting HPI in note writer, ordering meds and labs, documenting MAR, charge capture, in-basket messages.
- Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications.
- Helped doctors in using their smart sets, supported doctors document in their visit navigator.
- Helped doctors with their progress note and consults note
- Helped MDs with charge capture
- Assisted nurses on documenting a patient visit
- Helped the front desk with patient registration
EPIC GO LIVE AMBOLATORY AND CANDENCE SUPPORT
White Plains Hospital Wph
01.2023 - 01.2023
- Provide elbow support to physicians and clinical assistants, documenting HPI in note writer, ordering meds and labs, documenting MAR, charge capture, in-basket messages.
- Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications.
- Helped doctors in using their smart sets, supported doctors document in their visit navigator.
- Helped doctors with their progress note and consults note
- Helped MDs with charge capture
- Assisted nurses on documenting a patient visit
- Helped the front desk with patient registration
EPIC INPATIENT CLINDOC/ ORDERS
McLeod Health
12.2022 - 12.2022
- Provided Go-live support to end users in Med. Surg/CCU. ICU
- Supported Physicians in creating notes using smart (phrases, text), partial diction and note writer
- Supported physicians and nurses in ordering labs, procedures and medications/ refills
- Supported nurses with completing initial assessments, transfers and discharges
- Supported nurses in blood and medication administration
- Supported physicians with completing Med Reconciliations, Admissions/transfers/discharge Orders
- Assisted case manager in documenting hyperspace encounters
EPIC ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
11.2022 - 12.2022
- Assisted nurses with documenting conscious sedation in interactive view.
- Assisted nurses and case managers in documenting hyperspace encounters.
- Assisted with nursing assessments and documentations.
- Assisted nurses on how to acknowledge orders, document tasks on the flowsheets.
- Assisted with social worker assessments and documentations
- Supported Providers on how to navigate through Chart Review, Result Review and Inbasket.
- Supported nurses on how to navigate patient’s charts, Reviewing charts, Results, and care everywhere.
EPIC GO LIVE AMBOLATORY AND CANDENCE SUPPORT
EMORY HEALTH
10.2022 - 10.2022
- Provide elbow support to physicians and clinical assistants, documenting HPI in note writer, ordering meds and labs, document the MAR, charge capture, in-basket messages.
- Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications.
- Helped doctors in using their smart sets, supported doctors document in their visit navigator.
- Helped doctors with their progress note and consults note
- Helped MDs with charge capture
- Assisted nurses on documenting patient visits
- Helped front desk with patient registration
EPIC AMBULATORY/ PERSONALIZATION SUPPORT
ATRIUM UNION HOSPITAL (WAVE 1),
09.2022 - 10.2022
- Supported the Providers and the clinicians during Go Live
- Supported the front desk users on scheduling and Registration during Go Live
- Supported the scheduler on how to schedule patient appointments through telephone Enc.
- Supported the front desk users on how to verify patient Insurance and other Docs required during patient registration.
- Supported the Providers on Active Orders.
- Clinical documentation including auto verification, modify collections and correcting results.
- Work closely with command center on resolving issues that may arise
- Supported the Radiologist how create a work queue, breakpoint results, changing organism name, enter result and running analytical reports
- Supported the provider on how to use Dynamic Documentation
EPIC INPATIENT OPTIME/ANESTHESIA
FMOL ST DOMINIC MEMORIAL HOSPITAL.
05.2022 - 05.2022
- Supported GI Lab Endoscopy, Pre Op, Intra Op, PACU Units.
- Assisted Clinicians on using nursing workflows, using the Pre Op, Intra Op, PACU & Post Op navigators.
- Trained Physicians with Orders, Encounters, Inbasket and Notes building using smart phrases
- Escalated issues to build team CPT codes, Status Board, Scheduling issues on Snapboard.
- Assisted Anesthesiologists with workflow, attaching and validating devices
- Ensured Physicians were trained on how to create smart text, smart list, reconciling of medication order and documentation of every encounter.
EPIC INPATIENT CLINDOC/ ORDERS
WELLFORCE MELROSE WAKEFIELD HOSPITAL.
03.2022 - 04.2022
- Provided Go-live support to end users in Med. Surg/CCU. ICU
- Supported Physicians in creating notes using smart (phrases, text), partial diction and note writer
- Supported physicians and nurses in ordering labs, procedures and medications/ refills
- Supported nurses with completing initial assessments, transfers and discharges
- Supported nurses in blood and medication administration
EPIC ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
11.2021 - 12.2021
- Assisted nurses with documenting conscious sedation in interactive view.
- Assisted nurses and case managers in documenting hyperspace encounters.
- Assisted with nursing assessments and documentations.
- Assisted nurses on how to acknowledge orders, document tasks on theflowsheets.
- Assisted with social worker assessments and documentations
- Supported Providers on how to navigate through Chart Review, Result Review and Inbasket.
- Supported nurses on how to navigate patient’s charts, Reviewing charts, Results, and care everywhere.
EPIC AMBULATORY/ PERSONALIZATION SUPPORT
ATRIUM UNION HOSPITAL (WAVE 1),
09.2021 - 10.2021
- Supported Providers and clinicians during Go Live
- Supported the front desk users on scheduling and Registration during Go Live
- Trained staff on how to schedule patient appointments through telephone Encounters .
- Supported front desk users on how to verify patient Insurance and other Docs required during patient registration.
- Supported the Providers on Active Orders.
- Clinical documentation including auto verification, modify collections and correcting results.
- Work closely with command center on resolving issues that may arise
- Supported Radiologist on how create work queues, breakpoint results, changing organism name, enter result and running analytical reports
- Supported providers on how to use Dynamic Documentation
EPIC INPATIENT OPTIME/ANESTHESIA
NEW YORK PRESBYTERIAN HOSPITAL
07.2021 - 08.2021
- Supported GI Lab Endoscopy, Pre Op, Intra Op, PACU Units.
- Assisted Clinicians on using nursing workflows, using the Pre Op, Intra Op, PACU & Post Op navigators.
- Trained Physicians with Orders, Encounters, Inbasket and Notes building using smart phrases
- Escalated issues to build team CPT codes, Status Board, Scheduling issues on Snapboard.
- Assisted Anesthesiologists with workflow, attaching and validating devices
- Ensured Physicians were trained on how to create smart text, smart list, reconciling of medication order and documentation of every encounter.
EPIC INPATIENT CLINDOC/ORDERS
MONTEFIORE MRO HOSPITAL
04.2021 - 05.2021
- Trained front desk staffs on how to schedule patient’s appointments, cancel and reschedule appointments and follow up
- Provided Go-live support to end users in the NICU, ICU, PICU
- Supported Physicians in creating notes using smart (phrases, text), partial diction and note writer
- Supported physicians and nurses in ordering labs, procedures and medications/ refills
- Supported nurses with completing initial assessments, transfers and discharges
- Supported nurses in blood and medication administration
- Supported physicians with completing Med Reconciliations, Admissions/transfers/discharge Orders
- Assisted case manager in documenting hyperspace encounters
ASAP & CPOE PROVIDER TRAINER & SUPPORT
JEFFERSON HEALTH.
02.2021 - 04.2021
- Epic Asap Provider support, for new users on how to use the track board, orders and modifying orders.
- Supported physicians with documentation and troubleshooting complex workflow issues.
- Worked with the Credentialed trainers and Epic command center agents.
- Assisted ED Pediatricians and hospitalists document on Admitted, Transferred and Discharged patients
- Provided detailed support to physician with orders, Smart Phrases, Smart lists, Macro Managers
- Worked with users on Chart Review, Result Review, In basket, cosign orders and Inbasket management.
- Reported critical issues to the command center.
CERNER CPOE/POWERCHART INPATIENT FLOAT SUPPORT
WESTCHESTER MEDICAL CENTER
10.2020 - 10.2020
- Provided the first line of support to end users in the med surg unit
- Provided timely feedback to management regarding staff members who need additional support around new processes or electronic documentation requirements
- Provided support also to MA’s and front desk users with registration, scheduling and inputting patients information on Cerner.
- Providing users and management with objective feedback
- Supported providers in the use of power Chart, message center, e-prescribe, CPOE, Power Chart Maternity, dragon dictation etc.
- Troubleshooting issues, grading functional assessments and maintaining confidentiality of results.
EPIC INPATIENT ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
09.2020 - 09.2020
- Assisted nurses with documenting conscious sedation in interactive view.
- Assisted nurses in documenting hyperspace encounters.
- Assisted case manager in documenting hyperspace encounters
- Assisted with nursing assessments and documentations.
- Assisted nurses on how to acknowledge orders and document tasks on the flowsheets.
- Assisted with social worker assessments and documentations
- Supported Providers on how to navigate through Chart Review, Result Review and Inbasket.
- Supported nurses on how to navigate patient’s charts, Reviewing charts, Results and care everywhere.
EPIC INPATIENT ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
03.2020 - 04.2020
- Assisted nurses with documenting conscious sedation in interactive view.
- Assisted Physicians and Nurses in documenting hyperspace encounters.
- Assisted with nursing assessments and documentations.
- Assisted nurses on how to acknowledge orders, document tasks on the flowsheets.
- Supported Providers on how to navigate through Chart Review, Result Review and Inbasket.
- Directed end users on how to navigate patient’s charts, Reviewing charts, Results and care everywhere.
EPIC ASAP, ORDERS/CLINDOC SUPPORT SPECIALIST
HACKENSACK MERIDIAN HEALTH.
10.2019 - 11.2019
- Provided end-user support for managing In Basket and setting up end-user In Basket pools.
- Supported Providers on how to navigate through Chart Review, Result Review, In basket and Charge Capture.
- Documented complex issues encountered by end-users during Epic Go-Live as required, submit and follow-up workflow issue ticket submitted for resolution.
- Provided detailed support to physicians with orders, Smart Phrases, Smart lists, Macro Managers.
- Assisted Physicians with documentation and Cosigning orders.
EPIC IMPLEMENTATION CONSULTANT – ASAP, CPOE & CLIN
SOUTH GEORGIA MEDICAL CENTER
10.2018 - 11.2019
- Participated in Epic go-live by supporting providers at the ICU.
- Supported clinical staff in how to admit, transfer and discharge patients.
- Assisting nurses with documenting conscious sedation in interactive view.
- Supported Providers on making orders and documenting their notes in the patients’ chart.
- Assisted ED nurses with setting up tracking board on the main monitor.
- Supported ED Nurses with blood requisition and documenting blood administration.
EPIC CLINDOC/ORDERS SUPPORT SPECIALIST
ALAMEDA HEALTH SYSTEM
09.2019 - 09.2019
- Assisted nurses with documenting conscious sedation in interactive view.
- Assisted nurses and case managers in documenting hyperspace encounters.
- Assisted with nursing assessments and documentations.
- Assisted nurses on how to acknowledge orders and document tasks on the flowsheets.
- Assisted with social worker assessments and documentations
- Supported Providers on how to navigate through Chart Review, Result Review and Inbasket.
- Supported nurses on how to navigate patient’s charts, Reviewing charts, Results, and care everywhere
EPIC IMPLEMENTATION CONSULTANT – CPOE & CLINDOC
TOWER HEALTH NETWORK.
07.2019 - 08.2019
- Supported physicians and all clinicians in the Trauma ICU.
- Supported clinical staff in how to admit, transfer and discharge a patient.
- Supported Providers on making orders and documenting their notes in the patients’ chart.
- Assisted nurses with administering medications in the MAR.
- Supported user on how to document blood requisition and blood administration.
CERNER POWERCHART/ CPOE
ADVOCATE HEALTH CARE AND HOSPITAL
05.2019 - 06.2019
- Provided first line of support to end users in the oncology unit
- Provided timely feedback to management regarding staff members who need additional support around new processes or electronic documentation requirements
- Provided support also to MA’s and front desk users with registration, scheduling and inputting patients information on Cerner.
- Providing users and management with objective feedback
- Supported providers in the use of power Chart, message center, e-prescribe, CPOE, Power Chart Maternity, dragon dictation etc.
- Troubleshooting issues, grading functional assessments and maintaining confidentiality of results.
EPIC IMPLEMENTATION CONSULTANT – ASAP, CPOE & CLIN
SOUTH GEORGIA MEDICAL CENTER
10.2018 - 11.2018
- Participated in Epic go-live by supporting providers in the ICU.
- Supported clinical staff on how to admit, transfer and discharge patients.
- Assisting nurses with documenting conscious sedation in interactive view.
- Supported Providers on making orders and documenting their notes in patients’ chart.
- Assisted ED nurses with setting up tracking boards on the main monitors.
- Supported ED Nurses with blood requisition and documenting blood administration.
Education
Bachelor of Science - Computer Sciences And Engineering
Covenant University
Lagos, Nigeria06.2016
Skills
EPIC : Optime/ Anesthesia, Clindoc, Orders, ASAP, CPOE, Ambulatory, Cadence, Radiant
CERNER : Power chart, power chart maternity, SurgiNet, FirstNet & CPOE
MEDITECH 61 : ORM/ EDM/ CPOE/ PDOC
MEDICAL RECORD ABSTRACTION: Data Migration,
Timeline
EPIC INPATIENT OPTIME/ANESTHESIA VIRTUAL SUPPORT
OU Health
05.2023 - 06.2023
Epic Ambulatory Go-Live Support ATE Specialist
White Plains Hospital Wph
04.2023 - 04.2023
EPIC GO LIVE AMBOLATORY AND CANDENCE SUPPORT
University Hospital
03.2023 - 03.2023
EPIC GO LIVE AMBOLATORY AND CANDENCE SUPPORT
White Plains Hospital Wph
01.2023 - 01.2023
EPIC INPATIENT CLINDOC/ ORDERS
McLeod Health
12.2022 - 12.2022
EPIC ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
11.2022 - 12.2022
EPIC GO LIVE AMBOLATORY AND CANDENCE SUPPORT
EMORY HEALTH
10.2022 - 10.2022
EPIC AMBULATORY/ PERSONALIZATION SUPPORT
ATRIUM UNION HOSPITAL (WAVE 1),
09.2022 - 10.2022
EPIC INPATIENT OPTIME/ANESTHESIA
FMOL ST DOMINIC MEMORIAL HOSPITAL.
05.2022 - 05.2022
EPIC INPATIENT CLINDOC/ ORDERS
WELLFORCE MELROSE WAKEFIELD HOSPITAL.
03.2022 - 04.2022
EPIC ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
11.2021 - 12.2021
EPIC AMBULATORY/ PERSONALIZATION SUPPORT
ATRIUM UNION HOSPITAL (WAVE 1),
09.2021 - 10.2021
EPIC INPATIENT OPTIME/ANESTHESIA
NEW YORK PRESBYTERIAN HOSPITAL
07.2021 - 08.2021
EPIC INPATIENT CLINDOC/ORDERS
MONTEFIORE MRO HOSPITAL
04.2021 - 05.2021
ASAP & CPOE PROVIDER TRAINER & SUPPORT
JEFFERSON HEALTH.
02.2021 - 04.2021
CERNER CPOE/POWERCHART INPATIENT FLOAT SUPPORT
WESTCHESTER MEDICAL CENTER
10.2020 - 10.2020
EPIC INPATIENT ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
09.2020 - 09.2020
EPIC INPATIENT ORDERS/ CLINDOC, SUPPORT SPECIALIST
NEW YORK PRESBYTERIAN HOSPITAL
03.2020 - 04.2020
EPIC ASAP, ORDERS/CLINDOC SUPPORT SPECIALIST
HACKENSACK MERIDIAN HEALTH.
10.2019 - 11.2019
EPIC CLINDOC/ORDERS SUPPORT SPECIALIST
ALAMEDA HEALTH SYSTEM
09.2019 - 09.2019
EPIC IMPLEMENTATION CONSULTANT – CPOE & CLINDOC
TOWER HEALTH NETWORK.
07.2019 - 08.2019
CERNER POWERCHART/ CPOE
ADVOCATE HEALTH CARE AND HOSPITAL
05.2019 - 06.2019
EPIC IMPLEMENTATION CONSULTANT – ASAP, CPOE & CLIN
SOUTH GEORGIA MEDICAL CENTER
10.2018 - 11.2019
EPIC IMPLEMENTATION CONSULTANT – ASAP, CPOE & CLIN
SOUTH GEORGIA MEDICAL CENTER
10.2018 - 11.2018
Bachelor of Science - Computer Sciences And Engineering
Covenant University
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