ABRAHAM GOCKENBACH

• Generated $400,000 in volume from 132 new customers in the first year.
• Increased sales by offering advice on purchases and promoting additional products.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Promoted and up-sold products and services to meet the needs of customers.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Generated new leads through networking and attending industry events.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Training other employees in customer service, food safety, performance requirements, and set positive examples for team members by providing high-quality, efficient service.

Other responsibilities include

• Greeting customers coming in and thanking leaving customers for their business
• Ensuring food safety standards are being followed
• Preparing food according to McDonald's specifications
• Cleaning and maintaining designated areas during downtime
• Taking customer orders correctly and efficiently
• Resolving customer complaints