Abraham Luis Arangoa
Henderson
Summary
Proven to excel in customer engagement and troubleshooting, I enhanced customer satisfaction at Knight and Day Games by effectively resolving account discrepancies and ensuring product knowledge. Adept at team collaboration and maintaining professionalism under pressure, my skills in active listening and service significantly contributed to team success, with a punctual and results-driven approach.
Overview
3
3
years of professional experience
Work History
Customer Service
Knight and Day Games
04.2022 - Current
- Described product and service details to customers to provide information on benefits and advantages.
- Managed timely and effective replacement of damaged or missing products.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained up-to-date knowledge of product and service changes.
- Team player
- On time for work
Education
No Degree -
Basic High School
Henderson, NV05.2025
Skills
- Customer Engagement
- Team Collaboration
- Troubleshooting
- Customer Service
Languages
Spanish Native or Bilingual
English Native or Bilingual
Timeline
Customer Service
Knight and Day Games
04.2022 - Current
No Degree -
Basic High School
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