Abraheem Mian
WILLOUGHBY,OH
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Seasoned General Merchandise Manager with comprehensive experience in retail management. Strengths include inventory control, merchandising strategies, and team leadership. Previously led teams to increase sales through innovative product displays and promotions. Display adeptness in multi-tasking and possess strong communication skills for coordinating with staff, suppliers, and customers effectively. Been apart of Walmart's grossing upwards of $120 million a year.
Overview
3
3
years of professional experience
Work History
General Merchandise Manager
Target
University Heights, OH
08.2024 - Current
- Supervised staff in the selection, pricing, and stocking of merchandise.
- Assigned tasks and monitored the progress of subordinates daily.
- Maintained inventory control systems to ensure accurate stock levels.
- Performed regular audits of merchandise stock to detect shrinkage.
- Coordinated with vendors to replenish product supplies as needed.
- Monitored store performance metrics, such as profit margins and sales volume.
- Designed floor layouts, product displays, and shelving layouts to maximize sales and influence customer purchasing habits.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
Stocking 2 Manager
Walmart
South Euclid, OH
12.2023 - 07.2024
- Scheduled interviews for potential candidates and conducted reference checks before hiring.
- Monitored staff performance and addressed issues.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
- Created monthly reports for senior management summarizing operational performance metrics.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Streamlined communication channels, improving information flow and decision-making speed.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Oversaw marketing initiatives, increasing brand awareness and sales.
Meat and Produce Manager
Walmart
Brooklyn, OH
07.2023 - 12.2023
- Implemented strategies for reducing waste such as composting or donating unsellable items.
- Increased overall department profits from a median of 22% to a median of 38% between both Meats and Produce.
- Maintained records of purchases, storage temperatures, deliveries, and invoices for accuracy in financial reporting.
- Organized weekly meetings with team members to discuss goals and objectives related to job performance.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Received produce deliveries and unloaded produce.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Partnered with secondary produce companies to ensure the Salesfloor is stocked and maintained at full capacity.
- Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
- Replenished, rotated and culled displays several times daily.
Digital Shopper
Walmart
Cleveland, OH
12.2022 - 07.2023
- Identified opportunities to enhance the user experience of customers when shopping online.
- Tracked performance indicators, such as revenue growth and customer satisfaction score, over time.
- Listened to customer needs to identify and recommend the best products and services.
- Assisted teammates with daily tasks during peak periods.
- Secured and stored items until customer pickup.
- Implemented feedback from clients to continuously improve service and client satisfaction.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
Customer Service Cashier
Walmart
Cleveland, OH
11.2021 - 12.2022
- Maintained cleanliness of the checkout area by sweeping floors and emptying trash cans.
- Operated cash registers to process payments for goods and services.
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained accurate records of transactions using the point-of-sale system.
- Balanced cash drawers at the end of each shift.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Exchanged and returned items, noted details in the company database, and placed returned merchandise in bins for restocking.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Skills
- Inventory Control
- Order Fulfillment
- Inventory Management
- Competitive Analysis
- Market Analysis
- Workflow Coordination
- Stock management
- Shipment Processing
- Stock replenishment
- Stockroom Organization
- Sales Analysis
Timeline
General Merchandise Manager
Target
08.2024 - Current
Stocking 2 Manager
Walmart
12.2023 - 07.2024
Meat and Produce Manager
Walmart
07.2023 - 12.2023
Digital Shopper
Walmart
12.2022 - 07.2023
Customer Service Cashier
Walmart
11.2021 - 12.2022