Sharepoint
Abraxas King
Grand Rapids,MI
Summary
Dedicated and detail-oriented IT Technician with over 11 years of experience in providing technical support and maintaining IT infrastructure. Proficient in troubleshooting hardware and software issues, managing network systems, and ensuring optimal performance of IT resources. Adept at collaborating with cross-functional teams to implement technology solutions that enhance operational efficiency. Committed to staying updated with the latest industry trends and technologies to deliver innovative and effective IT services.
Feel free to customize this summary with specific details about your experience and skills! If you need any more help, just let me know. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
IT Technician
Flextronics International
Coopersville , Michigan
1 2021 - Current
- Set up computer hardware/software/wiring to manufacturing assembly line
- Maintain facial recognition hardware/software
- Daily support desk activities
- Maintain all company workstation computers/laptops, printers, mobile devices and any needed software
- Install and assemble all new hardware/software in offices
- Manage records of all employee usernames and passwords to workstations, company usernames and passwords for IT related websites, mobile device users and company owner apps, and pass codes for security system
- Perform monthly maintenance/updates on computers which include Windows OS updates, software updates, computer driver updates and run computer cleaning software.
IT Technician
Paradigm Design
Grand Rapids, MI
01.2012 - 01.2020
- Maintain all company workstation computers/laptops, printers, mobile devices and any needed software
- Oversee the financial aspects of IT including purchasing & budgeting
- Install and assemble all new hardware/software in offices
- Manage records of all employee usernames and passwords to workstations, company usernames and passwords for IT related websites, mobile device users and company owner apps, and pass codes for security system
- Perform monthly maintenance/updates on computers which include Windows OS updates, software updates, computer driver updates and run computer cleaning software
- Set up new employees on company exchange server including email address setup, network drive access, Microsoft software installation, ACAD product setup, and printer assignments
- Set up phone lines in office, as needed, while keeping and maintaining records of phone numbers
- Perform introductory training for new employees including reviewing user's computer software, organization of network drives, office layout, and office security system
- Periodically archiving closed projects
- Clean, maintain and policing of network drives to ensure items are being saved in the correct areas
- Keep and maintain server external hard drives, monitoring backups, and maintain disaster recovery site plans
- Troubleshoot hardware and software issues.
Civil Design Technician
Paradigm Design
Grand Rapids, MI
05.2004 - 01.2011
- Use computer assisted engineering and design software and equipment to prepare engineering and design documents from rough sketches or from general engineering and design information using CAD software
- Draft detailed dimensional drawings such as those needed for residential, commercial, and municipal projects
- Calculate dimensions, profile specifications and quantities of materials
- Translate mark-ups into revised drawings and review for completeness
- Assist in the development and maintenance of civil department standard.
Civil Design Technician
Gove Associates
Lansing, Michigan
01.2002 - 01.2004
- Use computer assisted engineering and design software and equipment
to prepare engineering and design documents from rough sketches or
from general engineering and design information using CAD software. - Draft detailed dimensional drawings such as those needed for residential,
commercial, and municipal projects. - Calculate dimensions, profile specifications and quantities of materials.
- Translate mark-ups into revised drawings and review for completeness.
- Assist in the development and maintenance of civil department standard.
Quality Control Manager
Rothbury Farms
01.2001 - 01.2002
- Conduct product testing and assessment
- Identify product defects
- Record and report any issues
- Support process improvements
- Make necessary repairs.
Education
Associate of Applied Science - Computer Aided Drafting
ITT Technical Institute
Grand Rapids, MI 01.1999 - 05.2001
Skills
Desktop Technical Support
undefinedCertification
CompTIA A+ Certification
Software
Power Automate
SQL Server
Office 365
Timeline
IT Technician
Paradigm Design
01.2012 - 01.2020
Civil Design Technician
Paradigm Design
05.2004 - 01.2011
Civil Design Technician
Gove Associates
01.2002 - 01.2004
Quality Control Manager
Rothbury Farms
01.2001 - 01.2002
Associate of Applied Science - Computer Aided Drafting
ITT Technical Institute
01.1999 - 05.2001
IT Technician
Flextronics International
1 2021 - Current
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