Abrey Worthy
Tyler,TX
Summary
Dynamic hospitality professional with extensive experience at Walk Ons, excelling in customer service and effective multitasking. Recognized for enhancing guest satisfaction through warm interactions and efficient complaint handling. Proficient in payment processing and maintaining cleanliness, consistently contributing to a welcoming dining atmosphere.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Hostess
Walk Ons
Tyler, TX
08.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted in training new staff on customer service protocols and procedures.
- Handled guest inquiries and concerns, maintaining high satisfaction levels.
- Promptly answering guest questions and concerns about wait time and the menu.
- Always welcoming guest in with a smile and a greeting
Server
Walk Ons
Tyler, TX
08.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed orders accurately using point-of-sale system, ensuring efficient transactions.
- Worked a POS system to place food orders, and manage bills and paying customers out.
Server
Javi’s
Tyler, TX
02.2024 - 07.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed accurate order taking and ensured timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline service during peak hours.
- Trained new servers on menu knowledge and operational procedures.
Cashier
Atwoods Ranch & Home
Cushing, OK
05.2022 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer balances throughout shifts.
- Organized merchandise displays to enhance store appearance and accessibility.
Education
High School Diploma -
Cushing High School
Cushing, OK05.2023
Certified Medical Assistant - Medical Assistant
Drumright Central Tech
Drumright, OK05.2023
Pre-Requisite - Pre-Surgical Technology
Tyler Junior College, Tyler,Tx
Tyler, TX 01.2024 - Current
Skills
- Medical terminology knowledge
- Understanding medical terminology
- Positive and professional
- Memory retention
- Positive guest interactions
- Professional appearance
- Cleanliness standards
- Guest engagement
- Abilities
- Reliable and responsible
- Warm and friendly
- Task prioritization
- and organization
- Strong work ethic
Effective multitasking
Patience and empathy
Phone etiquette
Detail-oriented
Cleaning and sanitation
Interactive communication skills
Greeting guests
Payment processing
Complaint handling
Safe food handling
Hospitality and accommodation
Multitasking
Warm and friendly
Timeline
Hostess
Walk Ons
08.2024 - Current
Server
Walk Ons
08.2024 - Current
Server
Javi’s
02.2024 - 07.2024
Pre-Requisite - Pre-Surgical Technology
Tyler Junior College, Tyler,Tx
01.2024 - Current
Cashier
Atwoods Ranch & Home
05.2022 - 08.2023
High School Diploma -
Cushing High School
Certified Medical Assistant - Medical Assistant
Drumright Central Tech