Xia Thomas
Bolingbrook,IL
Summary
A professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. In addition to being a proactive and reliable multitasker with excellent organization skills, I have the ability to prioritize patient needs.
With these skills and experience I am seeking to join a thriving environment where I can successfully apply my remarkable time management and front desk handling skills.
Overview
2
2
years of professional experience
Work History
Hostess
Cooper's Hawk Winery
10.2022 - Current
- I make sure to provide a warm and welcoming greeting to guests upon arrival and departure.
- Along with using my interpersonal skills I also take care of reservations via telephone as well as in person.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Ensuring that I maintain an organized and clean work area
Customer Service Representative
Walmart
03.2022 - 09.2022
- Greeted customers and identified their needs
- Demonstrated active listening skills when responding to customer questions and complaints.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Delivered fast, friendly and knowledgeable service for routine questions and service
Education
Associate of Applied Science - Diagnostic Medical Radiography
College of DuPage
Glen Ellyn, IL05.2026
Skills
- Detail Oriented
- Effective Multitasking
- Medical Terminology Knowledge
- Typing Skills/75 WPM
- Critical-Thinking
- Customer Service
- Flexible and Adaptable
- HIPPA Knowledge
- Time Management Skills
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Hostess
Cooper's Hawk Winery
10.2022 - Current
Customer Service Representative
Walmart
03.2022 - 09.2022
Associate of Applied Science - Diagnostic Medical Radiography
College of DuPage
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