Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Abriel Begley

Miamisburg

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, organization, flexibility and ability to handle multiple tasks simultaneously.

Overview

7
7
years of professional experience
2022
2022
years of post-secondary education

Work History

Customer Service Representative

Aerobiotix
Miamisburg
03.2020 - Current
  • Provided exceptional customer support through phone and email interactions.
  • Oversaw the full invoicing cycle, including billing and refund issuance in a timely manner.
  • Supported sales team and coworkers to ensure quality and efficiency.
  • Assisted in training new staff on company policies and procedures.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Private Nanny

Private Home
Middletown
01.2019 - 10.2023
  • Maintained an organized living space, ensuring cleanliness and safety for children.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Developed lasting, professional relationships with families by encouraging open communication.
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.

Personal Assistant to the Owner

Lighthouse Electrical Contracting
Miamisburg
08.2018 - 01.2020
  • Implemented filing systems to improve document organization and retrieval.
  • Handled incoming and outgoing mail, email, and faxes.
  • Managed expense reports, including tracking receipts and processing reimbursements promptly.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.

Education

Associate of Arts - Integrated English Education

Miami University
Oxford, OH
08.2019 - 05.2022

Carlisle High School
Carlisle, OH

Skills

  • Conflict resolution
  • Data entry accuracy
  • Administrative organization
  • Communication skills
  • Time management
  • Document organization
  • Organization skills
  • Team collaboration

Languages

English
Native/ Bilingual
Armenian
Elementary
Spanish
Limited

Timeline

Customer Service Representative

Aerobiotix
03.2020 - Current

Associate of Arts - Integrated English Education

Miami University
08.2019 - 05.2022

Private Nanny

Private Home
01.2019 - 10.2023

Personal Assistant to the Owner

Lighthouse Electrical Contracting
08.2018 - 01.2020

Carlisle High School
Abriel Begley