Abrielle Good
Detroit,MI
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. A great learner who is also looking to expand their knowledge and skills in a variety of workforces.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess/ Server
Bob Evans Restaurant
05.2021 - 08.2023
- Used cash registers and credit card machines to cash out customers.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Minimized customer service complaints by expertly managing customer expectations during busy periods, including on the phone and in-person
- Maintained a clean atmosphere for customers in the dining room, bathroom, and checkout area.
- Managed to-go stations and assisted servers and managers when experiencing a busy period
- Trained all new host/hostesses to ensure they knew all correct protocols and could accurately do their job without my assistance
Babysitter/ Nanny
N/A
01.2018 - 08.2023
- Administered medications, following strict instructions from parents and medical labels.
- Planned fun outings and educational activities to keep children entertained.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Constructed connections with with families I knew personally or was related to to ensure their trust
- Helped families with additional housework
- Prepared meals and kept up with instructions from parents surrounding bedtime routines and overall daytime routines as well
Crew Member
Johnson's Pumpkin Farm
08.2020 - 11.2020
- Documented customer orders and conveyed requests to other crew members
- Assisted with any questions from customers and directed them in the correct direction
- Prepared various foods and drinks for large amounts of people
- Assisted in other locations I was not trained on in order to help managment
Dance Assistant
Perry Woodard School Of Dance
08.2019 - 05.2020
- Collaborated with fellow dance assistants to ensure consistent teaching methods and support for all students.
- Created and implemented creative dance routines for different projects.
- Coordinated with choreographers to enhance and refine movements to properly enact intended vision.
- Supported a positive learning environment by maintaining a clean, organized, and welcoming studio space.
- Worked with young students to ensure they felt safe and comfortable to explore their passion in dance
- Ensured the safety of many young children as they learned to tumble and explore athletic abilities
- Provided a strong foundation in dance techniques by reinforcing proper form and alignment during class instruction.
Education
History/ Pre-Law
Wayne State University
Detroit, MI05.2027
High School Diploma -
John Glenn High School
Bay City, MI05.2023
Skills
- Table Assignment Management
- Assertiveness
- Cleanliness and hygiene
- Front of House Management
- Reinforcing Learning Concepts
- Teaching techniques
- Communication with Customers and Coworkers
- Reliability and punctuality
Timeline
Restaurant Hostess/ Server
Bob Evans Restaurant
05.2021 - 08.2023
Crew Member
Johnson's Pumpkin Farm
08.2020 - 11.2020
Dance Assistant
Perry Woodard School Of Dance
08.2019 - 05.2020
Babysitter/ Nanny
N/A
01.2018 - 08.2023
History/ Pre-Law
Wayne State University
High School Diploma -
John Glenn High School
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