
Bilingual professional with a strong background in compassionate patient care and customer service— with deep understanding of business coordination and administrative excellence. Known for reliability and adaptability to meet evolving business needs while leveraging organizational and communication skills.
- Managing orders and production processes for customers.
- Working closely with overseeing price changes, shop orders, packaging and ingredient changes and shipments.
- Process invoices and credits as needed.
- Process billing and resolve customer payment discrepancies.
- Balance finished goods inventory on a weekly basis.
- Provide compassionate patient care in diverse clinical settings across multiple states.
- Assist with daily living activities, ensuring comfort and safety for patients.
- Collaborate with healthcare teams to deliver quality care and effective communication.
- Maintain accurate patient records and documentation in compliance with regulations.
- Adapt quickly to new environments, demonstrating flexibility in various healthcare facilities.
- Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
- Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
- Manage inventory levels to ensure availability of popular items for resale.
- Conduct market research to identify trends and adjust pricing strategies accordingly.
- Assist in training new resellers on best practices for sourcing and selling items effectively.
- Developed strong relationships with resellers, resulting in long-term partnerships and increased sales.
- Developed and maintained relationships with company resellers, partners, and customers to maximize market growth.
- Customer service.
- Assisted management in specific areas of the store during scheduled and non scheduled shifts.
- Ensured the store was properly organized and staff were designated by the daily schedule.
- Managed trainings, orientations and evaluations of crew members.
- Responsible for timely and accurate completion of records and cash accountability.
- Assisted patients with daily living activities and personal care tasks; including bathing, dressing and grooming.
- Monitored vital signs and reported changes to charge nurse, such as blood pressure, oxygen levels and temperature.
- Documented patient information in electronic health records accurately.
- Trained new staff on proper caregiving techniques and safety protocols.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted with ROM, rehabilitative activities per physician orders, turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Invoicing and managing purchase orders.
- Following policies and procedures in place of the company.
- Assisting with payroll when needed.
- Worked with Excel, Adage and Microsoft.
- Supported Accounts Payable by processing invoices and verifying payment accuracy.
- Collaborated with team members to reconcile monthly bank statements efficiently.
- Analyzed expense reports.
- Prepared month end closing entries for detailed reporting and record keeping.
- Prepared bank reconciliations and journal entries to record transactions in the general ledger.
- Coded invoices to maintain organized and accurate records.
- Working independently to coordinate meals and dietary needs for residents ; prepped, coordinated and recorded meals to each as an individual.
- Followed proper policies and procedures.
- Maintained a clean environment to ensure the health and safety of residents and other individuals.
- Advocated for residents' well-being when special requests were made as well as ensured every individual was treated with respect and dignity.