Abril Pena
The Bronx,NY
Summary
Motivated individual seeking to pursue education and establish a career in the radiology field.
Overview
5
5
years of professional experience
Work History
Leads Supervisor
Roadway Moving
07.2022 - Current
- Improved collaboration between marketing and sales teams by facilitating regular communication around leads status updates and campaign results.
- Set up automated workflows within the CRM system to streamline tasks such as lead assignment and follow-up reminders.
- Identified areas for improvement within existing processes, developing solutions that ultimately led to increased revenue.
- Implemented a scalable CRM system to manage leads effectively and improve overall productivity.
Lifeguard
NFC Amenity
08.2019 - 07.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Car Rental Agent
Amcar Rental
09.2020 - 09.2021
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
Education
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NY12.2021
Skills
- Deal Closing
- Client Relationship Building
- Sales Presentations
- Social Media Marketing
- CPR and AED Training
- Bilingual in Spanish
Timeline
Leads Supervisor
Roadway Moving
07.2022 - Current
Car Rental Agent
Amcar Rental
09.2020 - 09.2021
Lifeguard
NFC Amenity
08.2019 - 07.2022
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York