Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Amato

Coral Springs,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leads Manager

911 Construction
02.2021 - 09.2024
  • Evaluated the effectiveness of various marketing channels in generating qualified leads, optimizing allocation of resources accordingly.
  • Designed comprehensive training materials for newly hired leads managers, ensuring consistent performance across the team.
  • Set up automated workflows within the CRM system to streamline tasks such as lead assignment and follow-up reminders.
  • Implemented a scalable CRM system to manage leads effectively and improve overall productivity.

All Lines Adjuster

All American Adjusting
01.2018 - 04.2021
  • Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
  • Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
  • Updated files and policy information
  • Scheduled appointments

Education

High School Diploma -

Northeast High School
01.1999

Skills

Deal Closing

Client Relationship Building

Sales Presentations

Social Media Marketing

Customer Service

Problem-Solving

Decision-Making

Certification

All-Lines Insurance Adjuster (5-20), State of Florida, 01/05

Timeline

Leads Manager

911 Construction
02.2021 - 09.2024

All Lines Adjuster

All American Adjusting
01.2018 - 04.2021

High School Diploma -

Northeast High School

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Emily Amato