Abril Vazquez
Oklahoma City
Summary
Results-driven and customer service professional with a passion for delivering exceptional service to diverse customer bases. Seeking a challenging position in a customer service role to effectively communicate and support customers utilizing fluency in English and Spanish. Known for strong interpersonal and multitasking skills, dedicated to providing top-notch assistance and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Spanish Interpreter
English-Spanish Interpreter
03.2024 - Current
- Facilitated communication between patient and providers
- Accurately interpreting written and spoken material
- Provided medical interpretation at hospitals, rehab centers, behavioral centers
- Performed consecutive interpretation for medical procedures and patient/doctor conversations
- Processed and converted information as quickly and precisely in real time
Private Child Care Professional, King Of Prussia
11.2022 - Current
- Provided attentive and nurturing childcare for2 children, ensuring a safe and stimulating environment
- Demonstrated strong communication skills by maintaining open and effective dialogue with parents, addressing concerns, and providing regular updates on childcare’s well-being
- Implemented creative and education activities to foster development and growth
Barista
Starbucks, King of Prussia
02.2021 - 11.2022
- Delivered exceptional customer service by promptly making drinks, resolving issues and ensuring overall customer satisfaction
- Memorized drink recipes and made them in a timely manner
- Managed a high volume of customers during my closing shifts
- Collaborated with team member to improve princesses and streamline customers orders
Team Member
Chick-Fil-A, King of Prussia
08.2019 - 02.2022
- Acquired proficiency in many roles and was able to cover when needed on short notice
- Managed a diverse range of responsibilities, including processing, sanitation, food packing, beverage preparation, and delivering to customers
- Used my strong attention to detail skills making sure every order was handed out properly
Education
Highschool Diploma -
Upper Merion High School
Early Childhood Development
Central Montco Technical
Community Interpreter
Cross-Cultural Communications
01.2025
Skills
- Fluent in Spanish both written and verbal
- Excellent Communication and active listening skills
- Strong customer service orientation and dedication to customer satisfaction
- Ability to handle challenging situations with empathy and professionalism
- Strong team player with the ability to work independently
- Strong multitasking skills
- Memory retention
Timeline
Spanish Interpreter
English-Spanish Interpreter
03.2024 - Current
Private Child Care Professional, King Of Prussia
11.2022 - Current
Barista
Starbucks, King of Prussia
02.2021 - 11.2022
Team Member
Chick-Fil-A, King of Prussia
08.2019 - 02.2022
Early Childhood Development
Central Montco Technical
Community Interpreter
Cross-Cultural Communications
Highschool Diploma -
Upper Merion High School
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