Abryanne Jones
Harvey,USA
Summary
Performed administrative duties with meticulous attention to detail, ensuring accuracy and optimal operational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CDL Driver
First Student
Harvey, La
01.2024 - Current
- Coordinated safe transit arrangements for students to facilitate participation in educational activities.
- Performed regular checks and maintenance tasks to maintain high safety standards for vehicles.
- Performed meticulous inspections before and after trips to uphold safety standards and operational efficiency.
- Streamlined schedule and route navigation to support punctual delivery operations.
- Cultivated effective dialogue with supervisors and passengers to streamline operations and improve service delivery.
Fleet Manager / Office Administrator / Warehouse Administrator
Keefe’s AC Heating and Electrical
Harvey, La
01.2022 - 01.2024
- Developed and maintained comprehensive spreadsheets to ensure accurate documentation of vehicle maintenance and repair activities.
- Ensured accurate GPS updates in vehicles and synchronized information across external sites.
- Verified and updated all necessary documents and websites to maintain compliance and reliability.
- Executed monthly inspections to maintain vehicle cleanliness and operational readiness.
- Facilitated issuance of devices to ensure employees have necessary tools for productivity.
- Established device setup protocols to ensure seamless functionality.
- Maintained up-to-date information on IT sites to enhance user experience.
- Managed procurement of devices to support operational needs and enhance service delivery.
- Regularly communicated updates on contact list to support general manager's operations.
- Facilitated uniform procurement to support team operations.
- Conducted thorough checks to maintain billing precision and uphold financial integrity.
- Oversaw uniform management operations, ensuring efficient check-in and check-out procedures. Coordinated with team members to maintain accurate inventory levels. Enhanced staff experience through effective uniform distribution strategies.
- Facilitated collection of taxes on invoices while managing printing of all ship tickets and invoices from prior day.
- Oversaw shipping and receiving operations to optimize order processing efficiency. Directed serialized inventory management to enhance accuracy in product tracking. Championed best practices in warehouse organization to improve overall operational effectiveness.
- Generated detailed weekly expense reports to ensure accurate financial tracking.
- Managed a team of direct reports to enhance efficiency and productivity in the warehouse.
Customer Service Representative/ Dispatcher
Fresh Tracks Transportation
Aurora, CO
01.2021 - 01.2022
- Maintained accurate records of fleet GPS locations to support logistical planning.
- Achieved high customer satisfaction by effectively managing appointment scheduling and verification. Enhanced client experience through proactive communication of appointment details. Improved operational efficiency by ensuring timely confirmations of appointments.
- Monitored and disseminated daily route information to drivers, facilitating smooth transportation logistics.
- Verified presence of all appointment guests to maintain organized scheduling.
- Designed detailed spreadsheets to streamline consent tracking and payroll verification for all drivers.
Customer Service Representative
Absolute Electrical Heating and Air
Commerce City, CO
01.2018 - 01.2021
- Coordinated and managed appointments and leads, ensuring alignment with quarterly objectives.
- Conducted extensive inbound and outbound calling to support client engagement and service delivery.
- Crafted and dispatched personalized appreciation letters and emails to acknowledge contributions and strengthen connections.
- Updated system database with detailed logging of technical routes to support operational efficiency.
Education
High School Diploma -
Crossroads Academy
Harvey, LA06.2024
Forensic Science
Southern University at New Orleans
New Orleans, LAHigh School Diploma -
New Orleans Military and Maritime Academy
New Orleans, La05.2015
Skills
- Customer Service
- Warehouse Administration
- Fleet Management
- Workers Compensation and Auto Claims
- Paper & Electronic Clean Claim Processing
- Transportation
- IT Support
- Bulk Ordering
- Data Entry
- DataBase Support
- Office Management
Certification
Commercial Drivers License
Timeline
CDL Driver
First Student
01.2024 - Current
Fleet Manager / Office Administrator / Warehouse Administrator
Keefe’s AC Heating and Electrical
01.2022 - 01.2024
Customer Service Representative/ Dispatcher
Fresh Tracks Transportation
01.2021 - 01.2022
Customer Service Representative
Absolute Electrical Heating and Air
01.2018 - 01.2021
High School Diploma -
Crossroads Academy
Forensic Science
Southern University at New Orleans
High School Diploma -
New Orleans Military and Maritime Academy